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Customer reviews

Rating 4.6 out of 5 stars with 11837 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 11,837 reviews
  • Rated 5 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet, but its nice to know the service is available. On previous items purchased service was fast and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are always an easy purchase for us. Hopefully we won’t need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Geek squad service, I totally recommend if buying any computer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. Glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident protection repair if something broke down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, in case your computer ever breaks down or spill something on by accident,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item i purchase gets protected. You cant beat there no hassle customer care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my computer that I bought with best buy its good like a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTHY INVESTMENT FOR ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS INSURE MY ITEMS AT BEST BUT NEVER HAD A PROBLEM WHEN NEED TO USE IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here we go again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought insurance for our computer and I will say it's a MUST for any computer, game console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my Laptop for sure, 3 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always got extended warranty on all things i buy. Geek Squad make it so very easy if i have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it’s good to have it because they always take care of you when you have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad accidental squad protection. So many unknowns in our daily lives! gotta have this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad accidental protection because mistakes happen and I know I'm covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take advantage of them. Having additional protection is worth the small cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in fixing stuck chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook wasnt working right. We took it in and was fixed in no time

    I would recommend this to a friend