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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 11,839 reviews
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous products that it's a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome. Instead of having to send your equipment in, they can fix most things in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it ywt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had good service with prior geek squad insurance, bought this as part of a gift for someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    abcd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product to manage a small at home business and to complete school assignments with our daughter! It’s perfect for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything very well! Have heard wonders of geek squad and now I’m believing it! ☺️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind, if rather expensive. I have had a laptop begin to have display issues in the past and brought it in 3 times at which point they gave me credit for the initial cost of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad at best buy. If they can't fix the problem you can get a new one for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this plan. Best Buy has reassured me that I will always be protected due to purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection in the past and they have provided superb service so I decided to get for my husband's new lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on my devices i like it so far cant wait to see wat new features come next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting a protection plan on anything expensive just in case something does go wrong. Geek squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a computer without the warranty so much can go wrong today with computers. With the warranty, they don't hesitate to repair it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and I hope I don't. I added this protection because I have kids and you never know what they will do. I also tend to have some bad luck every now and then. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing year after year for a reason. Offers excellent security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually Can't Fix it, But replacement is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something breaks, they likely won't be able to fix it, but they'll refund you your purchase price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I had more time for this replacement on my laptop but it's great investing and your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I got it, I did not realize it covered spills, drops ect. Ignore my last review,

    I would recommend this to a friend