Customer Ratings & Reviews

Great protection to have, I can always reach out to a representative any time of day and easy to install

Every time I go to the Geek Squad they are very helpful and make sure everything works well.

It is worth having this protection plan. It saves a whole of headaches and pains.

EXTREMLY EXCITED TO HAVE IT GREAT PLANS THAT EVERYONE SHOULD HAVE

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Awesome option for any device in general, I love it and I would really recommend this!

Love the added protection. It give piece of mind so i can know im always covered.

Haven’t used it, but I’m sure it will come and handy once I need it.

They checked determined right away that it was the computer not the user - hard drive crashed and immediately ordered a brand new replacement

You can’t go wrong with buying protection plan ,,they have very good customer support and knowledge

Purchased this for my laptop. Definitely a nice added protection if I ever need to use it

Two year warranty at a great price. Always good to have a little peace of mind when buying electronics.

Haven’t used this yet! Praying I won’t need to. But great to have just in case.

I really like that they are there to help on site and you don’t have to deal with parole over the phone

Oh it’s a must. If you purchase these items please get the geek squad. It also covers other items you didn’t even buy from beer buy. Good deal

I always recommend getting the protection. It is worth the money. Have had to use it twice on different products.

Great insurance with great adjustable. I never had any issues with the insurance . Great products

I never buy electronics without it. Bestbuy is great with this service

went in with old computer and was quickly taken care of. found it was processor so needed to buy new one and also was quickly serviced

I always purchase the protection and Best Buy always fixes the situation should it ever need fixed or replaced.