Customer Ratings & Reviews

The agents are super helpful and easy to understand. They quickly can solve any problem .

They help with the advice and with the right items.

Always amazing at walking you through what us going on.

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

The 1 year accidental plan is good if you have kids that like touch your stuff

My cat knocked over a vase of flowers on my laptop. They were able to repair within 5 days at no charge. This was great.

This wa piece of mind that if something happens to my device it will be covered and fixed

It takes a bit long and there are much cheaper alternatives from third parties but at least you can go into the store and talk to a human

Geek Squad protection gives years of security and no anxiety worrying over potential mishaps.

Took my computer and fixed it fast. All questions i had they answered diligently. Very sastify!

I've had nothing but good experiences with the geek squad so far. I'm sure this experience is going to be the same.

Great piece of mind purchase for those who use laptops on the go.

my daughter after three weeks her first lab top didn't powered on. because we we bought the protection plan we got to replace it with ease.

Nice computer to have. Can't wait to show it to my fam.

Insurance is always a must with any electronics on the market regardless of price

People are good at geek squad they know exactly what they are doing.

Havent used it yet for my macbook but ive had help with Geek Squad in the past and they are amazing!

This is one of those things you but with hopes of never needing it... so far so good!

Bought this on a new laptop I got for the daughter doing coffee table college law school

Its always good to have a warranty never know when you may drop the rock.