Customer Ratings & Reviews

Our order arrived today, the box seemed previously opened… As soon as we got home, we installed the PC, got no image…. Googled the same PC and to my surprise this is a common issue. Not happy with the product, I went o. The chat with geek squad, it was useless, called geek squad, they were a lot more helpful, still no signal. Returning this tomorrow afternoon.

Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

Received assistance to understand product. Helpful staff

Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

I get GS protection with everything, its one of the main reasons I keep shopping at Best Buy. Nothing better than having peace of mind that my equipment is protected.

I got this for my new predator orion 5000 and i am very grateful i did in case anything goes wrong

Geek Squad service will always help you sleep better at night. Rest content knowing that the Geek Squad will be there if/when you need them. They are problem solvers, solution makers, and often saviors of a not-so-good going day. I would always recommend having this protection.

Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.

I purchased Best Buy's 3-year GSP to protect my recently purchased HP Omen 30L (5700G/6700XT) desktop PC! As long as Best Buy offers their GSP, I will always purchase them for high ticket items and not their TotalTech membership!

I've had them for years and as always the Geek Squad gives excellent service I always purchase their protection and repair service on electronics

I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

I love this computer it works for me as it fits on my desk and doesn't cause any clutter. I can also play my games on it and it doesn't lag.

Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.

Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad

This is something really good to have because if something was to happen to my computer by accident I can have it fixed or even replaced.

Received assistance to understand what I was getting.

Had to use this on a new computer I purchased. Arrived DOA, Geek Squad instantly diagnosed the issue and had me back on my PC very quickly!

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

They are great when i need help and the expertise.