Customer Ratings & Reviews

Super useful especially if you just like having that added security it helps a ton and if something goes wrong your covered

Geek Squad to the rescue. Always have Geek Squad protection plans they take the head ache out of system support

Has been super helpful with all PC questions the few I had

so glad for their help we had questions and they were very helpful

This is great protection for the price. I just hope I don't have to use it. Geek Squad does all my work on my computers and are very good and helpful.

Didn't have to utilize the technician the plug-n-play feature worked perfectly the 1st time.

One day my external DVD player stopped working and I brought it in. I was surprised after five minutes I was told no problem you are covered just go grab a new one. Wow.

We always get the protection you never know when it comes to kids and they never make any problems with any claims

We have used the Geek Squad several times over the past few years, and it is absolutely worth the money! Everyone is always pleasant, professional and knowledgeable. We have recently renewed the protection plan.

I am happy to know that I am covered for service with a team of experts in the Geek Squad.

THE AGENT TOOK MY PACKAGES TO MY CAR AND PLACED THEM INSID

I brought this for my son for a early Christmas present last year and he loves it no complaints can’t keep him off from it.

Peace of mind is worth the cost of this protection plan. The computer was almost $1500 and certainly couldn't be replaced for the amount of the protection plan.

The geek squad are the best at bestbuy thank you for your help.

Always protect yourself when purchasing electronics. The manufacturers warrant can have hidden coverage limitations.

Great "insurance" to have if needed. Ease of use.

Worth every penny! If you think you won’t need it, think again

Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

Was offer the promotion. We are happy to have some support if we need .

Agenys/Geeks installed hardware and assisited daughter on updates and shortcuts to using new desk top computer and 2018 laptop. great advice and assistance. Thanks and God bless