Customer Ratings & Reviews

Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

Geek squad always a good purchase, you never know when something will happen. 2year accident protection gives you peace of mind.

Geek squad is the best they will help you figure out everything's u need

Best Buy's GSP is great to have on higher ticket items. They cover almost everything without any question(s) asked (typically). I highly recommend this protection plan.

I use to work for best buy at the customer service area right next to geek squad. With my history of doing returns and knowing what they do I already know the worth.

I have been buying these plans since 1997. Have only had to use them a handful of times and everytime it saved me hundreds of dollars upfront and i never had the stress of not knowing how to replace things or stop working because I didn't have a PC or laptop etc.

The Accident protection is good if anything happen I can just give it to them they can fixed for me.

The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.

Peace of mind is worth every penny - I know if I have a problem, it will be fixed!

I was so impressed with the quality of work, my appointment actually was moved up,worked out great. All is great. My technician work shoe covers,mask. Very covid protected

They are a great help I recommend them 100% for every item

Any time you have small kids and you buy them a device then getting and buying geeksquad is the way to go.

I bought this 2-Year Accidental Geek Squad Protection plan for my Dell All-in-one desktop computer even though there is manufacturing warranty for one year but best buy try to offer you to buy for 2 years.

I love the new windows compared to my older model.

Having insurance is for peace of mind. Though so many times my purchase of the Geek Squad Service has been used... if you don't get it, plan to regret your decision down the line.

Hopefully I won’t have to use it, but it’s nice to have for peace of mind.

I know very few things when it comes to computer stuff I have used the geek squad many times and they always solve my problems They are always available 24/7 Work the yearly price to get great service

I am happy to have this connected to my devices to protect all my electronics. If you should run into any problems or should an accident occur, their protection is there to get you back on track.

This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit

I am happy to know that I am covered for service with a team of experts in the Geek Squad.