Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3739 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,739 reviews
  • Rated 4 out of 5 stars

    Eases stress levels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know that if the worst comes to be, everything is taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called because I thought I had a camera included with my new computer but the agent was able to check my purchase and let me know it was not included. But he did suggest what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best. If something goes wrong with the computer they just replace it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Do it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is worth it. Definitely a peace of mind having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy offered this product to us. We had our lap top diagnosis with this plan, Then able to use it to transfer files to new purchase computer It paid for itself in one say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad for their help we had questions and they were very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection on all the products I buy at BestBuy as I do not want to be looking for the "right" technician to fix any problems that might arise over the years. Similarly, if I need technical assistance I have it over the phone, in person or at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have….Always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most important product purchased. It is a must have for any big tech or appliance purchase. The ease of customer service and effectivity makes it a no-brained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you think you won’t need it, think again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best helpers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at bestbuy thank you for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must if you have gadgets at home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone who has any electronics at home. Peace of mind knowing if something goes wrong you always have the support and help of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection for the HP Desktop that I purchased at Best Buy and I am glad I did . You never know when you will have an issue arise and it gives you a sense of knowing that you will have them there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents replaced my monitor the same day it was damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nerd !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah buddy cant beat having my own techs just one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary protection you need, very convenient and you quick claim set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and friendly service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET A WARRANTY We have to keep up on warranty’s, literally anything can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sense to purchase the protection. You purchase insurance for your car, your house, your appliances, so why wouldn't you for your electronic devices that you use every day?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great first PC! love it so far, taking some time to get used to the settings but gaming is so smooth on here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have an occasion to use. After 2 years, I still have had no problems.

    I would recommend this to a friend