Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3742 reviews
(3,742 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
I live Geek squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek squad protection on all my devices for years. They are the only ones I allow to service anything I own electronic or computer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .. Thanks so much for your kind words and trusting Geek Squad with your devices! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with the problems I was having without making me beg for help .
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the extra protection plan. Its worth it because you never know what can happen in the future. With the protection plan, you don't have to worry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I loves their warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy have the best product replacement plans of all their competition I shop in many stores and best buy by far is the best. Thank you geek squad for delivering great service as usual.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My PC randomly died out of no where and this makes it so that I’m not wasting money trying to get a faulty product fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved Me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good if anything breaks and it is too expensive to repair yourself. I would recommend this and it save me when my PC stopped working.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good to have, because like me I have a Pitbull, who is very hyper, so I got it just incase but I do not plan on having to use it I hope!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use it, but it gave a poece of mind in case something wrong happens.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
notechguy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what can I say?....its a warranty....I hope I never have to use it. based on my previous experience with Best Buy this will turn out fine if I ever need to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought protection plan didn't think I needed it glad I did 3 days old granddaughter climbed on me chair flipped over foot kicked computer it fell on the floor yes broke screen. Bought longer plan on new computer saved me a lot.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get geek squad for my kids' stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad - I have teenagers. It has been a lifesaver more than once
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get geek squad for my kids' stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad - I have teenagers. It has been a lifesaver more than once
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection, the only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never buy any device without this protection program. Great service and technicians that are helpful and know how important my time and money is to me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
accident forgiveness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for those of you who are perfect and will never spill a thing then this is not for you. but if you are human and you do make mistakes then this is a good policy to have
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is awesome. It is always worth it to get their protection on things. Any time i have had to see them they are always polite, and knowledgeable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always protect yourself when purchasing electronics. The manufacturers warrant can have hidden coverage limitations.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very respectful, and instructed me through everything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new tower!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my new tower and connected it to all my system pieces and transferred data and all in under two hours! The agent was really great and answered all my questions!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the geek protection with the computer, but have never had to use it, which is good. I have always had geek squad protection on my equipment and they have never failed me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They set up the computer fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents made sure the computer was working properly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
