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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3742 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,742 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any electronic purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver for me when my computer died, and I was able to get a new one because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad highly recommended for your PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready to help when you need them and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection and having all of my services covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection especially with items this valuable.Had problems with other items had got it fixed right away or exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the back if it cant be fixed down the road then it is replaced with new or compatible models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection you never know when it comes to kids and they never make any problems with any claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Protection. It has proven several times to be a valuable purchase. Each time I have had an issue, the Geek Squad is on it and meets or exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful especially if you just like having that added security it helps a ton and if something goes wrong your covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    would get again with my next computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This three-year accident protection is a decent price for such an expensive gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth the cost of this protection plan. The computer was almost $1500 and certainly couldn't be replaced for the amount of the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I am not hesitant about getting these protection plans because I have needed them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's product warranty is very good. I have peace of mind knowing that if something does go wrong they will step up to the plate and replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of replaacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day my external DVD player stopped working and I brought it in. I was surprised after five minutes I was told no problem you are covered just go grab a new one. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend this service for computers and any other appliances or orders from Best Buy. Top notch service that always makes it right or helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad team! They know everything and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always on time when need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past the Greek Squad has always been very Reliable.! They still are! Haven't had to use them yet However my having the protection made me feel safe!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to.use this so far but I thought it covered hook up as part of the warranty but it didnt. I had to pay an additional $214 to have my moms computer set up on top of the warranty. Geek squad did an amazing job setting it up and Im sure if she has a problem with the computer they will quickly get out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Type of Security You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to have this as a backup for the standard warranty that comes with my product. Very helpful and intuitive service. I recommend for any major purchase.

    I would recommend this to a friend