Customer Ratings & Reviews

Great deal, bestbuy always have great deals for you

They are always helpful and ready to assist you in what you need.

It’s definitely worth purchasing the extended warranty purchased for a friend

The big selling point was a free battery change, which is nice. Also since this is a gift for a minor, the breakage coverage just seemed like a good idea. Never had a problem with BB warranty service so it'll be JUST FINE.

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

Manufacturers mess around too much. With Best Buy protection they take care of me so I don't have to deal with the hassle.

Given the sensitivity of electronic equipment, I would recommend a warranty - something I never would have in the past.

I love geek squad...with them you're covered, so worth having. I would recommend to anyone. Geek squad is a piece of mind.

Always purchase protection, especially on kids' devices! Great price

I have not used it yet but that have skyway been great to me in the past

This is a must have when purchasing expensive products, Best Buy always takes care of me

it is always good to have protection for the items you purchase

Great recommend to have I purchase it at Best Buy !

ALWAYS HAVE A PEACE OF MIND WITH PROTECTION. PRICE AND ASSURANCE IS A MUST.

My camera wasn't working right when I got it and they looked at it realized it was the SD card and fixed the problem quickly

Great service professional do great work and patient and provide a lot of information!

Great service in person and friendly. Nice job guys

Camara had problems geeksquad fix it and done rite first time

i fill very confortable knowing i am protected for the next few years.....

i fill very confortable knowing i am protected for the next few years.....