Customer Ratings & Reviews

I purchased the 3 year plan to help relieve some stress and to allow me to have fun with my Gopro.

Love these guys are awesome always help when needed

Years later and I still ask at the counter if it’s available for each item

Good plan for any of your purchases protecs them with this plan

Very friendly, knowledgeable & easy to work with. Would recommend to everyone!

Having 2 children very necessary to have protection on electronics

The camera lens to the camera became dirty. The Geek squad cleaned quickly.

No better value in the game! Thank you Best Buy!!!

You got to protect your electronics. Even though GoPro is a durable brand, accidents do happen.

I've always purchase the protection plan because if its get damage i either get it repair at no cost or a new one.

I bought the 3yr protection for the GoPro Hero 5 Black. I hope I don't have to use it. But better to be safe!

The agents who installed my device was absolutely awesome and very knowledgeable

Geek squad continues to save my butt when I break my stuff

Great product, always quality stuff with this brand

1 year of worry free use of my GoPro Hero 8! Great customer service!

gotta have that protection on all devices this saves a lot of money

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

We bought the extra protection plan because we have several people using the camera and wanted to be safe.

You could always use an insurance on the GoPro or anything you are using a lot and in tough climates.

The agents fully installed my screen and hooked it up