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$599.00

Customer reviews

Rating 4.8 out of 5 stars with 288 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 13-inch MacBook Neo, highlighting its portability as a perfect size for carrying. Users also appreciate the overall performance of the laptop, noting that it has been great so far. There were no CONS mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-288 of 288 reviews
  • Rated 1 out of 5 stars

    Bad experience at the store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a horrible time with the person who helped me in the store. At 1st Indigo color was placed for Order while I requested for silver. The order was cancelled and Silver was placed. Then the order itself was delivered on a later date which was not communicated. When I went back to return the order as I got it late. I got a shock that the money will refunded to a gift card because the 1st person when he cancelled the wrong order put the money in gift card and placed the 2nd order. I had to request and push in the store for about 40 mins till finally a manager figured out a way to get the refund to my original payment method

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why did they bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I expected, but it is SLOW,does not respond well to commands. I returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy from bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fedex left it in the unsecure hall way of my building so i never got it and best buy refuses to reimburse me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    preferred an I-Pad much simpler for a senior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated compared to a I-Pad. I couldn’t set it up so I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well super quick for 8gb ram really simple ui and feels really good quality no plastic parts even the click feels good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    256gb of storage/8gb of ram at $600, not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible value honesty, it's super fast until it isn't and there's nothing you can do really about it, this models comes with 8GB of ram and 256gb of slow storage which most phones have more of both and no touch ID for $600. If you think of it as an IPad Neo, it makes more sense and becomes a more attractive product. I wouldn't recommend it to a college student or adult for work but for super casual use. The 8gb is not future proof as Apple already phased it out of their Macs, but there seems to be a weird campaign to bring it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget laptop done right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my high school daughter and she loves it. Great price and had it shipped on release day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacNeo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacNeo does not have backlit keys and that is a big problem in low light usage. That doesn’t make sense to me. The unit is a dark color.

    I would recommend this to a friend