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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and portability of the 13-inch MacBook Neo. Many appreciate its fast speed and attractive design. Additionally, some users have praised its long battery life and lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 426 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Neo Mac. Takes a bit after using Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Computer And It's Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Computer On The Market And It's Portable Easy To Carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it It’s perfect for school and it’s the perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo pink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school and it’s super easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Neo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with my new purchase. Im pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, seamless operation with my iPhone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap school laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college or needed to edit videos and it’s on the cheap side for apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but not what I need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a modern Chromebook. It’s super cute with the colors but for a grown woman, it’s a no! Recommend for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si far so good. I am still learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order is on back order not Best Buy fault solid service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not download some of the apps I needed but I did like the size and battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Neo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to get used to a laptop,but otherwise I do like the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She wants to upgrade at some point already though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen appearance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few items I can’t resolve so will make an appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Neo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of help from Frankie and Tony helped with the transition to the neo. Still getting use to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience at the store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a horrible time with the person who helped me in the store. At 1st Indigo color was placed for Order while I requested for silver. The order was cancelled and Silver was placed. Then the order itself was delivered on a later date which was not communicated. When I went back to return the order as I got it late. I got a shock that the money will refunded to a gift card because the 1st person when he cancelled the wrong order put the money in gift card and placed the 2nd order. I had to request and push in the store for about 40 mins till finally a manager figured out a way to get the refund to my original payment method

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t have touchpad on the keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is slower than I thought it would be when I received it in the mail it’s a nice looking computer but I expected so much more from it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why did they bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I expected, but it is SLOW,does not respond well to commands. I returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    preferred an I-Pad much simpler for a senior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated compared to a I-Pad. I couldn’t set it up so I returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook neo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was the only one who had my pink MacBook in stock at the time, (nearest to me) the process of ordering my laptop was sooo easy ! When I picked up my laptop Best Buy employees was great ! They helped me out with any questions, I even walked around to look at TVS they assisted with that. Thank you sooo much Best Buy I have always wanted a MacBook!

    I would recommend this to a friend