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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 369 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 369 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive customer service great product and easy accessibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook d'best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! As always top seller as usual BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ApplePro MacBook M5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. Superb battery life and smoothness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customers service is not so good , manager is force to shell Best Buy credit card , location mayfield rd Cleveland OH . That’s not good creating trap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fully capable. Great service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few weeks in but so far the machine works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro M5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick out was ready when I got there super friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and great Customer service from Best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great computer but 16gb is not enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple gear and can tell this M5 machine would be excellent on numerous levels except that 16gb memory is not enough. For basic office and browser applications, I was at the end of allowable memory. My opinion is that you should consider the 24gb memory version (or higher) if you're going to buy this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about it because I knew what I was buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac book pro M5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work for now. I haven’t encountered any issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Book Pro 14"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I inadvertently wrote my review on APPLE CARE for the Mac Book Pro 14", please refer to that page. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy , bad service!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook is great! But the service and the way I was treated at the Staten Island store was terrible when I went to purchase some add ons and received an attitude like I should be grateful for their help. I will never return to this Best Buy or any other after this incident

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great solid computer for work or school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as every year you know what your getting at least

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing as expected. Little bit heavier than my previous one. Colors were limited. So was the protective case colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used but not like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used item so the quality of product different with new one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why I don't like to buy online.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. The price was reduced three days after I purchased it. I requested a price match. It was honored but they screwed up the numbers and now my account was overcharged. What a pain to have to go through the entire purchase to correct their basic math mistakes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ashlan Marney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version wasn’t up to standard in my opinion. I’ve had better luck with my older Mac book pro

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product good - Service horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes her MacBook Pro but the experience of purchasing it was a nightmare. Tried to talk her into returning it but she didn't want to deal with the horrible service again. Would recommend it but purchase from anywhere but Best Buy.

    I would recommend this to a friend