Customer Ratings & Reviews

I bought a mavkook for my brother and its a grate gift for school and work

Quick and easy set up! Very user friendly. My son is in love with it!

Impressive customer service great product and easy accessibility

This is a good laptop. I would recommend this laptop to anyone in college or after

Easy pick out was ready when I got there super friendly staff

Excellent computer and great Customer service from Best buy

really nice people in the store have patience take time to show the customer everything he need

Customers service is not so good , manager is force to shell Best Buy credit card , location mayfield rd Cleveland OH . That’s not good creating trap.

The product was good. Your team members were not helpful and cause over charging me. This was a frustrating event.

Have to keep restarting it since things keep freezing and takes long to load sometimes.

It was really a good purchase for the money I spent. I would recommend Best Buy anysay

i wanted to update to the new macbook pro, it’s lighter and i love the color

Very happy with the product great value easy to purchase

The computer is still too heavy in weight to carry. Also, it is slower than my trade-in. It is to be faster, but it is not. Overall, the M5 chip did not make a difference. I regret I didn't keep my trade-in Mac Pro. Thank you.

Apple is a reliable product and the black design is amazing.

I love my Apple gear and can tell this M5 machine would be excellent on numerous levels except that 16gb memory is not enough. For basic office and browser applications, I was at the end of allowable memory. My opinion is that you should consider the 24gb memory version (or higher) if you're going to buy this machine.

I inadvertently wrote my review on APPLE CARE for the Mac Book Pro 14", please refer to that page. Thank you.

I never actually received the product, so I can’t review its performance or quality. Unfortunately, the delivery failed because no one was available at the address at the time, and the order was automatically returned and canceled instead of being rescheduled. What made this experience frustrating was the lack of effective customer support. I was only able to interact with an automated system that kept looping without offering a real solution or a way to reschedule delivery. The laptop itself looks excellent on paper and seems like a very solid machine, but the purchasing and delivery process left a lot to be desired. I hope Best Buy improves support in cases like this.

same as every year you know what your getting at least