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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 880 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 880 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new toy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! The folks at Best Buy’s were great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded our expectations. The battery life is much better than our previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    COLLEGE BOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to going off to college !! Just what we were looking for !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook m5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gifted me the MacBook pro m5 for my birthday and was very satisfied with the purchase. Very helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience Buying My Mac Pro from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience purchasing my Mac Pro (M5) from Best Buy. The ordering process was smooth, delivery was fast, and the product arrived in perfect condition. The staff was knowledgeable and helpful in answering my questions, making the whole experience stress-free. Best Buy continues to be my trusted place for premium tech purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Recent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and fast speeds! Recent upgrade from a Macbook Air and glad I made the switch!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. My husband uses it as a data analyst for Power Bi and it has been a game changer. Display resolution is excellent, battery life and m5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful computer at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my M1 and much larger and better form factor with more ports

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment and worked out as a nice upgrade for my existing laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves my her MacBook for school. I think the Cell red help me out. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Just what I needed for school. Perfect for mixing music and school in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase Experience Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall purchase experience was disappointing at first. I was standing in line when an employee asked if I had a pickup. After I confirmed that I did, he pulled me out of the queue. However, once he noticed that I also had a trade-in, he sent me back to the line instead of assisting me or directing me properly. Later, Maya stepped in and completely turned the experience around. She was professional, attentive, and genuinely helpful. She even asked why I had waited in line despite having a pickup, and I explained what had happened earlier. Her concern and willingness to help made a significant difference. While I understand it was a busy Black Friday weekend, it was frustrating to see several other employees standing around and not actively helping customers. In contrast, Maya appeared overworked but remained positive, efficient, and customer-focused throughout. Maya truly went above and beyond and deserves recognition—and honestly, a promotion. She was the reason this experience ended on a positive note.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mac Pro m5 chip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Mac Pro M5 handles everything effortlessly, from work to creative projects!”

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Macbook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, plenty of power. Looks awesome, sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB APPLE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my MacBook Pro! I am a realtor and use this device on a daily basis! The MacBook Pro is an exceptional machine and I am very satisfied with the performance and quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must upgrade for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, M5 is no slouch, light good clear bright crisp display and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't upgraded my 2015 Macbook, this is insane. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great price at best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These M5’s are worth it very penny! Upgraded from an M1 and speed differences are huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer! Runs as expected, couldn't ask for a better computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mrs, JT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MacBook Pro. The battery last so...... long. So glad I choice this new laptop.

    I would recommend this to a friend