Customer Ratings & Reviews

Great laptop. Fast shipping. Great customer service

Good good Good good Good good Good good Good good Good good

Very good customer support, easy approachable and very supportive

Love my computer! It got to me quickly! No issues!

Excellent Lapto , fast , good screen . Perfect by my job

Very good! I recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!’n

Perfect product really like it and like the bestbuy service

Very good product. worth for my money. Recommend others to must have.

I recently purchased a MacBook Pro, and unfortunately the experience has been very disappointing. When I arrived home and tried to set it up, the laptop would not turn on at all. I attempted several troubleshooting steps, but nothing worked. I took the device to an authorized service center, where I was told that the charging and power module was defective. Even worse, because it falls under international warranty, the replacement process will take around 30 days. This is extremely frustrating, especially because I urgently needed the computer for work. Overall, this experience has been very negative. I expected a premium product and reliable support, but instead it has caused unnecessary stress and delays.

The Macbook Pro is awesome. I love it, because I ended up ordering directly from Apple. This review is about Bestbuy. I ordered an M5 with 1tb and 24 gigs of ram, they shipped it to my house. When I signed for it, the contents were a DVD player. Someone messed up or switched packages. They store took it and ordered a new one, also to be shipped. 2 days later I got a notification the package had been damage and being held at Fedex because the item was considered hazardous due to the battery. Bestbuy said tough, this is a fedex issue, and fedex said tough, this is a bestbuy issue. It took about a month for me to finally get my money back after dozens of phone calls. So yeah, great laptop, AWFUL customer experience with Bestbuy.

Is not compatible with a lot of programs and does not recognize common usb inputs

Small screennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

This store located in coma, California.Not one of your best stores that i've used. Next time I will go directly to the apple store and get the same deal. Waiting for delivery where I should have signed for a very expensive system never happened different stories from several different staff members was extremely annoying.

Best Buy owes me $50 and I am still waiting for the credit back on my card it's been 2+ weeks now. What is going on Best Buy?

The MacBook Pro is a true powerhouse that perfectly balances high-end performance with a premium user experience. Between the stunning Liquid Retina XDR display and the incredible efficiency of Apple Silicon, it handles demanding creative tasks and heavy multitasking with ease. The standout feature is the all-day battery life, which finally eliminates "charger anxiety" for professionals on the go. While it is a significant investment, the exceptional build quality makes it a reliable tool for years to come.

Computer has worked amazing and havent had any issues with it so far. Perfect for a college student!

Exactly what you want in a work computer. 24gb RAM this is a powerhouse I run multiple app on this no problems. This labtop will last me for years to come.

Amazing Laptop!!! I’ve gotten all my stuff being Apple products and this was the final touch to complete my collection! High performance computer

It is very powerful and great to use and super convienent!