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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the affordable price, lightweight design, and ample storage space of the 14" Laptop. Many users appreciate its portability and ease of use, making it suitable for everyday tasks and business work. While some users mention that it may not be suitable for gaming, the majority of customers are satisfied with its performance and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 838 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my item so much I bought one for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, works of the best...............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful low cost laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a lot of power for running multiple apps. It is lightweight, has good battery life, and thus a great travel laptop. The only downside is the 2 USB ports. I could certainly use a couple more. But otherwise I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my laptop. Very small and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the perfect PC for my needs at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for casual web browsing and easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Smooth working machine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is just ok. Nothing to brag about. Start up is extremely slow and sometimes I have to restart it before it even turns on. Price was good but better to use more $$$ and get something better. No programs in it. Blah

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it does what it needs to do to get you online. Would recommend getting i5 or i7, especially if speed matters to you. This laptop is a good starter laptop for kids.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Storage
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Decent price for a 14" laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop when it was on sale for $349.99. The price was pretty good for a NEWLY 14 inch laptop with 1 TB Hard Drive storage with Intel Core I3 (8th Generation). Advantageous: Great for school works and documents stuff. This is not a laptop for gaming, but it works great for small gaming that does not require a lot of power. The fan is pretty okay, but not that loud. Disadvantageous: It will take time to start-up the system because its a HD (Not a SSD), so it suggests you should put it to "sleep" if you wish to turn it on immediately. Battery might be a problem in the future, but you may purchase another one by then after several years of uses. This laptop is weigh 4.03 lbs, so you must CAREFULLY carry it when you use one hand (unless you got a strong muscle). Lastly, the laptop can respond slow sometimes, so please don't get mad when it loads slow. Just be patient. After all, this is a decent laptop comes with 8GB Ram and Intel core i3 and Gold and Silver (makes you look rich). Ports: Sometimes you really need to backup your laptop system with an Ethernet port, if your Wifi is not working well with whatever your whatever company/school/public WiFi services. Two USB ports: 1st: Great to keep a teeny tiny USB Hard Driver with you for backup all the time. 2nd: For a Wireless Mouse, or whatever (Phone Charge). HDMI: You need it to connect with your TV or during your presentation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of hp. But after this purchase, I might have to reconsider my relationship with hp. Start up is real slow. Everytime I turn it on it takes at least 3 to 4 minutes to load everything up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a durable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this laptop was working great however after some time it gave up and we had to get it repaired. Not that durable that we initially thought it to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Was annoyed with all the programs that were already in the software package I purchased and had to delete many of them. Just really wanted Microsoft Word.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Great laptop but could use a CD rom drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a good price. Fast response and plenty of memory. I like the 1TB drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the processor and had drive aren't quite what I was looking for, but it mostly works for what I need in a basic laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Just okay. I received what I paid for and should have gone for a more efficient laptop. I will never purchase another HP. Mac only from now on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for a good price. This one fit the bill There are some glitches as the keyboard jumps all over when I am trying to write.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great entry level laptop for my middle schooler.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical about buying a laptop without knowing much but am fairly comfortable with our decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, serves the purpose for basic computer needs for my kids and school work. It is often a little slow to process but gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for basic computer needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 9 year old to access school work. Good for accessing school portal for submitting assignments. Not a fan of Microsoft Office 10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trying enjoy my lab top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to understand its features and how it functions. I would recommend a friend to Best Buy, but not the particular type of computer

    I would recommend this to a friend