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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 838 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the affordable price, lightweight design, and ample storage space of the 14" Laptop. Many users appreciate its portability and ease of use, making it suitable for everyday tasks and business work. While some users mention that it may not be suitable for gaming, the majority of customers are satisfied with its performance and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 838 reviews
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works good. I just dont like that it runs slow. When you first turn it on it takes a couple minutes just to load up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back after only a few days to get repaired. Either wasn’t tested good before shipping or poor quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, too much HP software in the beginning very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid it's a decent computer but feels cheaply made. However it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Disc Space On Recovery D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my hard drive is not big enough so I don't no if I should recommend this to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optical hard drive slows it down. Returned and got one with an SSD. What a difference.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard Drive Went Wonky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife to run her small business and it worked great for about three months, then one day the hard drive crapped out. HP sent someone to replace it, but we had to pay $50 for the tech to come to our house. In my opinion, HP should have covered that cost. Oh well, I'll het her a different brand next time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get slow. Not sure if it is loaded with spamware or not. Bought as open box item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not so great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upon first use, the screen went blank for a long time so decided to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. I'm just a Mac girl at heart. Sorry HP. I do have an HP printer! ;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOPE NOPE NOPE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worse computer that i have bough from best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have extra money go for ssds instead. This laptop is ok though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a light portable laptop that was inexpensive but powerful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a presentation device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by several coworkers to load presentations for conference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap computer and for what I need it for it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter computet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses for schhol work and it meets her needs very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product is ok. It does what it says it does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs well. Nothing spectacular. It seems fragile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a bit slow web browsing and downloading even startups

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Coming from Apple products this computer has a ver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s okay for what I am working on. Not too bad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware seems okay but the Windows 10 is terrible, coming from a Windows 7 machine. All sorts of junk in the s/w. Hate it. Regret the purchase. Going to have to get outside help in making it usable.

    No, I would not recommend this to a friend