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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,812 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good product. Gave HP another try after first lab top disaster and have been impressed with the quality for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chrome book for my little niece. She is very happy and grateful to have this device to complete school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it so far. I'm not super familiar with Chromebooks but sometimes it seems to lag, most of the time it seems fine. Light and seems well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab safa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both this item for my sister law and she is happy doing her job assignments in it. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded the expectation. My kids were not happy with the purchase as they thought this will be another slow machine. But they love it now :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I gave it a 4 star and not 5 is its very basic laptop but very handy for homeschooling. Great laptop for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop nothing too fancy just to get the job done instead of having to do it on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Ok for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient for my son to do homework and play a few simple games.. pretty bare bones.. but.. it's a chrome book so that's to be expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was reasonable and was able to locate it online without any problems. this item was delivered fast to my house without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She does have some issues with some stuff not being available because of it being a Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old granddaughter. The initial startup was super fast! Extremely easy to navigate. Very pleased with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP - 14" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Grey Just what my mother needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for the price. Haven't done much with it yet but it seems to work well and the sale price of $169 was a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thankful that this item was in the store. Was able to speak with someone to get more information on this product before purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a basic notebook, this is a great start. The screen is a bit small for me and I had to get use to an all white notebook. Otherwise for the price not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop other than virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop other than I still haven't been able to get virus protection to work. Even with calling customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these items for our grandchildren for school. So far, it has provided everything needed to help them to continue their education.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended for users under 18

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son (9yr) to use for school. I retured it. Google is currently in the beta testing phases to allow users under the age of 18 to have their own account. So he was not able to do anything, unless I made him a fake account giving him access to content inappropriate for his age. Instead we got an HP laptop which allows him to have his own account and ask perental permission to download all content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Homework!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita auper ok. I guess we get what we pay for. However its really goos for homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new computer. He loves that he doesn't have to share and that school on his new HP has become a lot easier and better.

    I would recommend this to a friend