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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,812 reviews
  • Rated 4 out of 5 stars

    Chrome book and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is fair compared with other computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a very nice experience and the sales person was nice and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the perks at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient salesman showed me how fast the response time is on this product as compared to other laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife to surf internet. Boots fast and internet is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great co.puter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. Very HAPPY with it. I especially love that you don't have to buy any extra antivirus software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price works just fine, wish the battery lasted longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but need help installing my spy ware so will be coming in for the help soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter's favorite possession

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's favorite possession! She takes it everywhere and it's very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget for checking emails and watching the WNBA and NBA games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trackpad works better than my higher end laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for product touch-=screen laptop. Bought for my middle school aged child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Start to finish. Ordering on the site and curb side pick up in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with the volume when I’m using Zoom, people are saying that I sound muffled or robotic!!! I tried adjusting it but it’s the same! Very disappointed that I can’t use the laptop for my zoom meetings!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    HP chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price arrive on time overall satisfied my purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good chromebook , a little slow but if your just browsing the internet it will be fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it extremely too much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Google Pixel XL phone and loved the OS so much, went out and purchase this Google Chrome Book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate love it! Purchased this to replace an older laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote learning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality chromebook for remote learning for my daughter and it delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I feel I made a great choice! Would recommend to a friend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an okay experience. But wish we could’ve bought the same computer we had purchased prior. Best Buy No longer carried it. Thankful for the warranty coverage. Customer service through geek squad lacked in communication. My computer was there for over a month and never contacted me to tell me it wasn’t salvageable.

    No, I would not recommend this to a friend