Customer Ratings & Reviews
- Model:
- 14-CA070NR
- SKU:
- 6204708
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.
This summary was generated by AI based on customer reviews.
Laptop dud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer did not work. I had to return it for repair. It is extremely frustrating.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer did not work. Kept saying to download chrome from a usb drive. Waste of money
No, I would not recommend this to a friendGot 4 of these; two had battery issues in 1 year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Got 4 of these; two had battery issues in 1 year.
No, I would not recommend this to a friendKeyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this chrome book for 16 days and most of the keys have stopped working.
No, I would not recommend this to a friendWould not recommend for everyday use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too basic for what I needed. The mouse was too glitchy, everything was slow
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jasmine,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, and I'm not sure if you have returned your computer already, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions if you still have your Chromebook:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Keyboard, Mouse, TouchPad, and ClickPad issues" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Alexis
HP Care
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was too small to use 4 the purpose I'm buying it I bought it for school work and it's difficult to read
No, I would not recommend this to a friendChromeBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this chrome book because I didn't understand that it didn't do what I thought would.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. I'm sorry to hear that the laptop did not meet your expectations. We always aim to make our customers happy, so if we can assist you in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
Alexis
HP Care
Poor condition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 months for purchase keybord keys not working.. I will not recommend this to anyone..
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm genuinely sorry to hear that you’re having trouble with your keyboard. I can certainly understand how frustrating this can be, so I’d like to offer some assistance.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Keyboard issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
Alexis
HP Care
Dead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop dead after 13 months of purchase. Just 1 month out of warranty.
No, I would not recommend this to a friendTurned on and no OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You would think ordering and receiving a new Chromebook, that the operating system would be working when you first turn it on.
No, I would not recommend this to a friendItem quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was nice wasn’t exactly what I wanted but for the price it did what it did
No, I would not recommend this to a friendmoney refunded
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you were unable to fill my order when I got to the store. Inventory off and none in the warehouse.
No, I would not recommend this to a friendBattery overheats fire hazard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has a malfunction with the battery overheating. And no ventilation for the battery
No, I would not recommend this to a friendI don't know what's wrong with this technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The many keys on the keyboard does not type at all I have to use the on screen keyboard
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Sorry to hear that you're having trouble with your keyboard. Naturally, this would be frustrating for anyone, but I have an idea which I hope will resolve this problem.
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Keyboard, Mouse, TouchPad, and ClickPad issues" to get started.
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get hot & shuts off. Would not buy again. Buy something better.
No, I would not recommend this to a friendnot so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not so good the battery did not last to much not buying again
No, I would not recommend this to a friendkaren
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well after 40 days in use, the keys are sticking and it is no longer under warranty
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Karen,
I'm truly sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Keyboard, Mouse, TouchPad, and ClickPad issues" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Alexis
HP Care
Don’t buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop with when you put a video. The screen look blurry. I had to returned.don’t buy it.
No, I would not recommend this to a friendDid not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know anything about this, Did not buy anything from you guys in along time
I would recommend this to a friendChromebook died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a little over a year and it’s not charging anymore.
No, I would not recommend this to a friend