Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,812 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good gift for kids and adults

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he still uses it even after a year. Have not failed him and he uses it everyday. Chrome is awesome and way faster than windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for it's purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for High School. He isn't a tech lover so this serves it purpose well. Doesn't have a lot of bells and whistles but gets the job done and the price was nice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop, easy to use and great if children need to use it as well. Since it does include the touch screen. Sound is great on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two for my children (7 and 9yrs old). We all love the ease of this chrome book and at $100 on a Black Friday deal makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome for basic tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is quick and easy to use for everyday web browsing and light schoolwork. Can't complain about anything at this price point. Would be nice to have a full 1080p display tho.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for kids and basic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6 year old uses this chromebook for virtual learning. It has everything he needs and more. Very happy with it and the touchscreen definitely helps.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    School

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for home schooling, nice size,touch screen very nice.wish it had a bigger screen, but price of larger screens was not cost effective for us

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP - 14" Touch-Screen Chromebook

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use this Chromebook had delivered the performance and has stayed true to it's past reviews. Excellent laptop and beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My kids love these computers...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They use these computers for school work, streaming, and my son uses his for downloading content for his social media. They are very good for kids/ everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great first laptop for school age children

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most schools use chrome books so it was an operating system my two children already were accustomed to. It meets their needs and was very easy to setup. Can’t beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works perfectly for us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an in-office "for everyone" machine. Works perfectly for what we need and it was on sale which made the deal even sweeter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my brother to use at school and for school work. Easy to use and has no problems so far. Got it at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to spending hundreds of dollars on a computer. It was definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Works perfect! I love the touch screen. This is just the right Chromebook for my daughter. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch screen Chrome Book

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the touch screen. HP makes a great affordable product! I will be back again for the Holidays! Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer it is touch and I definitely enjoy touching while others have to scroll and all I have to do is just touch my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for our granddaughters. Great product, easy to use and set up. They are quite happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maxwell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chrome book it was priced right the quality is very good I’m very happy with the pros ,with the size and gb I feel I got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas present haven’t used it yet I know it will be a good one I haven’t bought anything from best but that hasn’t met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a Christmas gift for our daughter She hasn't received it We bought it does her because it has touch screen and and she can use it for school

    I would recommend this to a friend