Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,812 reviews
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you can’t go wrong. Battery last over 10 hours. Was able to get a three year replacement insurance on it. I was still under $500

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. It's easy to use and very user friendly as opposed to the newer Windows versions. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to tell, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a ASUS 11.6 chrome which was great, but my wife needed a bigger screen. Set up was very easy including hookup to a wireless connection to a HP Envy 4520 printer. Sound and voice recognition are good, as are picture color and sharpness. The only question so far is battery life as we haven't had it long enough to test. The instant on is a big plus for any chrome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to do her business documents and she loves it very easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, simple to operate computer. I prefer it to Windows computers. Ready to go out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use! The display quality is top notch, and it has made football sundays even better lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp is always reliable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for myself not to large and easy to use it worked for me

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive choice. I don't watch videos or watch stuff on this. Simply for surfing the net and handling emails. Just fine for that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good chromebook

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great speed great memory, but battery died all of the sudden.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my chrome book.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old pc with the chrome book. I love it. I can pay bills, take a class and it is a perfect fit for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    CHROMEBOOK

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT IT FOR MY HASBAND. HE LOVES IT. HE SETS WITH OUR EIGHTEEN AND SIXTEEN YEAR OLD SONS AND THEY HAVE FUN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall very happy with this purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this does exactly what I bought it for. This paired with chrome cast displays content onto a tv for my father who has bad eyesight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Chromebook for our daughter and she loves it. Easy to use and the price was unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a value! We are happy with this purchase. Our din is able to do online school well with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son to use in school. So far he is loving it. The Cromebook makes doing homework easier when he using Google Classroom.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen. Camera not as crisp as previous Chromebook. Does everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Well price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what my mom will be using it for. Price was one of the main reason for going with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for zoom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom as a Christmas present. She's a teacher and she uses it for zoom everyday. She likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Better than most of my larger more expensive laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this was extremely easy to set up. It is intuitive for our first grader to use, and we expect that he will be able to use it for distance learning for school. We haven’t yet figured out how to use it without giving him access to many of my husband’s files since we had to set it up under my husband’s password, But since this is our first chrome book, I suspect it’s either user error on our part or a standard feature of this type of computer.

    I would recommend this to a friend