Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,812 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Don’t hesitate

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet and great price. If you’re looking for a tablet with a good price buy it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP-14" touch-screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was exactly what we were looking for. The pricing was excellent and the product was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for on the go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and quick touch screen chromebook. Cant go wrong with HP. Great for an extra laptop or for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 2 out of 5 stars

    Great Laptop... until the screen stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was easy to setup. The laptop had the right power and processor speed needed to search the internet. After about an hour of use the screen went blank and it couldn’t be turned on again. We could hear the audio but no more picture. Returned the chromebook and just recently bought a new laptop. Wanted to try something new but didn’t work out for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Got two one for each of my kids for Christmas. They love them and love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For my grandkids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren use these at school and I wanted them to have the capabilities of studying at home. It appears to be perfect for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance, Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook for not a lot of money. Preference and battery life are great. Nothing about this laptop has been disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works peefect. Does everything my wife needs it to do with a touch screen super cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for School

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter and son to use for school. It works well for that purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. I can't give full details on the pros and cons but I love that it isn't too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my son and he loves it. He loves that it is also touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa is still real!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from being excited to disappointed in the beginning due to poor shipping services. However, Sergio and Christian in the Middletown store came through at the last minute. They not only help to rectify the situation they helped my grandson hold on for one more year to the idea of Santa Claus. The one thing he asked for was able to be under the tree at the last minute hence looking like a delivery from Santa. Thank you Sergio and Christian

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great price. Works great. Chromebooks are awesome. Getting another for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great school companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for out 12 year old entering middle school. Great computer..love the ease.. my only negative thing is lack of cases to protect..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy an product i recommend this for any one with kids at home schooling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learning took

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop! Perfect for my online college and the few sites I browse! Fast easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp Chromebook

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the easiest and affordable computer i have ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Good price. Not to small, perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/setup. Great for school. Touchscreen works well for 4 year old and 3 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for middle schooler

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought thia chromebook for my child for school. Great size, picture and is functional,

    I would recommend this to a friend