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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,812 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Needed a new one since my Samsung was getting old and am very happy with this HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product for my freshman student.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this device, touch screw makes it very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, affordable for high school and college students. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ALL GOOD -- LIKE A JUKEBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO LEARN, I HAVE ALWAYS USED WINDOWS. THIS WORKS EASIER WITH PLAYING MUSIC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my Chromebook. It was easy to set up for immediate use. The salesperson gave me good advice and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. I am 88 so I am still trying to figure it out. They keep telling me by email to load a free anti virus but I don’t know anything about that program. I thought Chromebooks didn’t require that. It seems fast and I hope to get it figured out one of these days. I am trying to figure out how to make my pictures available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these for young teen grandchildren. They love them. Easy set up, easy for user. Would definitely purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the touch screen feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that things are changing, but I wish there was still a manual or something with the computer. Sometimes my device will just just turn off and I’m not able to get it back on (and the battery isn’t dead). If instructions and support are on the device how can I get to it if my device will not come on? Also navigating the system & settings features aren’t too user friendly to someone that’s not of the younger generation. However, I’m still getting to learn my device so hopefully I can enjoy it too the fullest.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touch screen works well.had to find out how to use pad and touch screen but over all very nice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great & Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine for my kids to use for school. The price was great and can't complain about anything...perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it every day. Perfect for zoom or any home school activities. Touch screen works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my kids, and they love it. Bluetooth, fast, no worries of viruses, or updates. It's a win-win-win.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my kids to use for school this year. We even got it at a wonderful price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. I like the touch screen which is helpful when i have probs with fingerpad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and perfect price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the money, easy to use and perfect for online activities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing chrome book for my grandchild. It will be very helpful with school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful small computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent little computer. Perfect for taking to client meetings. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chrome book for homeschooling and more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp 14” Touch Screen Chromebook- Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my son loves it, I love it it’s very efficient and the price is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surf the web frequently and the speed and reliability of this laptop is just what I wanted. Also, its not so clunky and heavy.

    I would recommend this to a friend