Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,812 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Functional and great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a laptop for graduate study after not owning one in over 13 years. I wanted something that was reasonably priced but yet provides the functionality I needed. I primarily needed the laptop to check school emails, view the weekly class syllabus, and completing assignments via Google Docs/Spreadsheet. This product did just that. The monitor is also a touchscreen, so that's another perk of it although I barely use it. The only issue I would have with this product is the speaker. I'll be on a video-conferencing call with colleagues, and it will cut off the sound, or it'll have this awful "static' sound. Usually, I'll just need to restart the app, and then it'll work fine. I haven't contacted HP yet, but I hope they'll be able to troubleshoot that problem. Otherwise, for the price that I purchased this product which was about $205 (after best buy rewards), I'd say it's a reasonably well-functioning laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Good deal for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a touchscreen which I have ended up using much more than I anticipated. The only issue is the camera quality, it is not bad though but just fine for your regular video meeting, You cannot expect it to be as good as those higher price animals. Generally it is very effective to do school work, send emails, watch videos. Not bad for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook so i want sure what to expect (it not being Microsoft), but functionally does everything i need it to do (web meetings, editing docs, video processing). Good size screen and battery life. Surprisingly happy with this laptop. The only noticeable product weakness is the speaker sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know much about Chromebooks but this is functioning well so far. Way better than the Samsung chrome book I bought earlier this year that only lasted three months. Screen response to touch without issues. Great for the little ones for homework or in-home learning. Great for the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Awesome Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing, beautiful touchscreen display and very easy to use, lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop for preschooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment for our preschooler who has to login to school virtually during Covid-19. We like that the screen is larger than what the school rents out. Easy to understand for her age as well with the touchscreen. Recommended for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Laptop for the price, I’m very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touchscreen laptop,lightweight. Great battery time

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Super speedy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of the chromebook! I don't really do too much on mine which is fine. It works for what I do with it and does it quickly. The only downside I have found so far is that I cannot sinc it with my printer as it is an older model. Other than that I enjoy working on it and I love the touch screen. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Chromebook for the money

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I can say about this is that it has a very long battery life. The processor is decent and it's good for web surfing, blogging and viewing PDFs. The case feels flimsy, though nothing has broken in the 9 months I've had this. The screen is not glass but plastic and both the contrast and viewing angle on it are not that great. But for the price, it's a good machine!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Computer for Middle Schooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was purchased for our daughter who is in 7th grade. She has used it non stop and loves the touchscreen feature. It boots up very quickly and the battery lasts all day with constant use. The only con she has mentioned is that many of the games she plays appear as games for a mobile device and not for a full screen computer. Overall it was a great small computer at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    School

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school. Works greats, perfect for what we need

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great for my kids and online school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I am a diehard HP fan. lol If that's a thing. I was a little hesitant since it is a smaller laptop but it has been perfect for my 10 year old. She is able to be in all of her classes without issue, it's fast and she is able to navigate through as she needs. Plus, it's a touchscreen so that's an extra bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the bill.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size Chromebook. Brought this for my elderly Mother who was having trouble using her laptop. With this I don't worry that she is going to get too much trouble i.e.: viruses. She only needed a browser to check her email and look at Facebook. Lightweight so it makes it easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Chromebook/laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a HP 2 in one chromebook for my wife for her BD. So I decided to buy this, less expensive HP Chromebook/laptop, for myself. First time I've ever used a chromebook. It's fantastic, I can use it like a regular laptop, with windows or, I can use the apps as on my android phone. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook for DJ"S, Music Mixing & Podcast.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first purchase on my new bestbuy credit account and i couldn't be happier. this dynamic Chromebook is just what i needed for using music apps and uploading much needed software. if your a pod-caster or a music lover who needs more storage room and are on the go then this is the one. not over-priced and not full of a bunch of stuff you don't need. this Chromebook is compatible with a huge variety of different downloadable software for Dj mixing, music studio mixing with a wealth of downloadable software and everything you need as a working pod-caster. For just a little over 300.00 i got everything i needed in one device. love it. btw the Google play app is part of this Chromebook so need to set up or download the app. you will need to download the individual apps within google play of course. It's quick easy ans fun. So before someone tries to sell you on getting a whole new upgrade with Mac (which is ridiculously overpriced) check out what best buy has in stock for chromebooks and laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Great Best Buy Chromebook!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Chromebook and we have been very happy so far (4 weeks). The touch screen is handy, the book operates well and has good performance including graphics display. The only drawback is that its a google product and therefore deeply imbedded in the google system which means no privacy and no choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Replaced an older Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously had a Chromebook for six years and liked it well enough to purchase another one. One feature I wanted was a touch screen. Going from the previous one to this one was seamless and find it very easy to use. I recommend this product to anyone who wants to perform day to day functions with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Old Reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and reliable with up to date features. Needed this laptop for my fiancé to be able to complete simple work tasks at home. HP remains to be consistent and savvy with up to date features, such as touch screen, sleek design and light weight. HP will forever be my go to for reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the feeling of this notebook it fast light and easy to use

    I would recommend this to a friend