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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,812 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife , seems to work pretty well. It is quick and for the most part response from the touch screen is decent and lasts fa good amount of time on a charge. The one drawback is you can not load any programs that are not chrome based, hence the four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is only used for internet and emailing only. It’s super fast and just took a little bit for my wife to get used to non windows based computer. The battery is outstanding and last over 11 hours before needing a charge including streaming video...when my laptop goes I will be buying another for myself! Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    I dig it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I really like this computer. Turns on fast and works for what I need. If you need something with a ton of space or something to do intricate things, this isn't for you. If you just browse the net, stream movies or type documents, this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chrome Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chrome Book for my wife to assist with certain of her projects. It light weigh and very easy to use. Its a great for those tasks that do not require complex operations It was reasonable priced and works great I recommend it without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop that was light and portable to take on the go. Battery life is great and the apps that I needed are available on the App Store. I am happy I purchased this device. I added a micro sd card for added storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook! Was hesitant at first to purchase after reading a few bad reviews but I’m happy I gave it a chance. Touch screen works perfectly not too sensitive, sound volume is good, easy to connect to WiFi, air printer, and other devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Working well so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly loved this computer. My son has been using it for a month now and it hasn’t given us any trouble so far. The price is very good and it seems as a reliable computer. I’ll updated my comment if something goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Really great price and performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older relative who only needs internet and email. This is a perfect, touchscreen laptop that is super easy to use. Not too many features that overwhelm people AND it's so low priced! Thank goodness.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best chromebook for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 14-inch chromebook laptop is the bomb. The 14 inch screen is clear and bright. The chromebook is fast and reliable and is equipped with a touchscreen. For $129 there is nothing better in the market. Buy one and you will not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son to use for online school the one the school gave them was not running fast enough he says this works great and is very happy with it would recommend so far it's working fine no complaints and for the price point can't beat it

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i love this chrome book is helping him alot with school everything is perfect nonproblems at all. Screen is nice and clear fast and the touch is super cool. We love it try to buy another one but the price went up maybe next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great for online learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a great size for what we bought it for (online school). It supports the software that the online schools use which was a concern. The functions of the computer were easy for my 16 year old to figure out on his own.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that my high School kids. This was perfect- great price, great size. Has features that LAUSD uses such as google docs and others that make the transition from working on computers at school to those at home seamless. Bought two- one for each of them.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    As Chromebooks go, it's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a Samsung tablet that finally cracked after 3 years with no protection for the device. The Chromebook is plastic and feels somewhat cheap, the keyboard was not user-friendly to me but I'm not the one using it regularly. The touch screen is the redeeming feature! Seems to run smoothly and fast, set up was simple and it will serve its purpose but can't attest to how 4GB of memory works! It was on sale for $219 and went on sale again to $199 within the 3 weeks of purchase. Best Buy agreed to refund the difference but I expected nothing less - they're always my top choice for electronics, phones, speakers, etc. It's mainly used for checking emails, researching, searching for items, movie trailers, etc. and suits those needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another computer for work! Love the fact of it being touch screen and easy to walk around my job with it! It has all we need to complete our tasks and easy to work it. We now have 2 of them and no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for online school and just overall Google and works even better with the way you can hook up your phone and it'll work with your phone too and got an amazing deal almost stole the Chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Chromebooks for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two chromebooks for my kids for their distant learning. These chromebooks are excellent for school and personal use. They are lightweight and a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Worth it at the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just going to keep it simple. For the Black Friday price I paid it’s small enough, light enough, fast enough, battery 11 hours AND has a touch screen! Grant it this is for a 10 year doing school work, web browsing and some youtube watching all simple tasks. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Nice little Chromebook.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our grandson who was doing remote Pre-school. It replaced a regular laptop. It has good speakers. a touch screen and is pretty quick. Its a year old now and is still doing great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Good for online classes for 3rd and 1st graders

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my 3rd and 1st graders for their online classes. I was scared that it might not work well with online classes as I never had Chrome before but it’s really good. Touch screen is bonus. Kids enjoy it.

    I would recommend this to a friend