Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,812 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new chrome book. It’s very user friendly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Entry Level Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an entry level laptop. Bought is as a gift for a new laptop user. Easy to get started and has all of the basics for someone who needs access to Google Docs, email, etc. Touch screen is a huge upgrade at this entry level price point. Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative to pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first notebook. Always had a PC. Doesn't do wonderful in zoom, screen tends to freeze even though my Internet is strong, but it is a good alternative to an expensive computer if you are low on funds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good Quality Internet Access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive way to browse the internet, use social media, and communicate via email or Skype platforms. That's just about it's limitation though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price can't expect too much but still great buy! Got it on sale! $180 didn't realize it wasn't windows but touch screen is nice! Just hate having to login everytime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile Notebook

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to utilize and to carry and travel with especially. Has everything I want and need , all my apps and better screen clarity then my previous notebook. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodup Goodup Agent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who helped me with this purchase was extremely good.He was the one who suggested getting this laptop and was very attentive to my budget as I had mentioned.Good sales person.But overall,he was a good people-person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our 10th grader who was already OnLine Homeschooled PRE Covid-19!! The keys are easy to press not a lot of force needed! She has all the features a student would need to access while doing school work! Great price for an easy system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chrome book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does everything I need it to do and I bought it out off the box meaning it was returned with nothing wrong with it but the product lose value as so as is leaves the store. I got 50.00 knocked off the price. It is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chromebook

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. My son uses it for school and has no complaints. It has 2 usb C outputs that can be used to output display as well. my son connects it to his monitor. Also uses the usb C charger to charge his nintendo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little 2 in 1. Wanted something small and compact to take with me for work. For the price it was just what I was looking for. I wish the processor was a little faster. From day one it’s been a little sluggish loading internet pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-14" seems easy to use after you learn a few things that are different from a traditional lap top. The screen is fairly good to view movies or general websites. The keyboard is comfortable to use. For the price, it is a excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check printer compatibility

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as expected. Only downside was that it is not compatible with all printers. Make sure to do your research before purchasing. We tried connecting it to both printers we own (different brands) and neither worked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent for teens

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fair for a high school student with nothing but small essay assignments and not heavy work. It is an old reliable in terms of value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great I use it for school and I just love it that I can download games or other apps that I use for school on here. Im glad I checked online for the search of a new laptop this one is wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook to take notes for class. It performs this below average way. The reason for this is it does not have desktop version note taking apps such as microsoft onenote. So you have to either use the web version or the mobile app version, which is missing a lot of features and is not as user friendly. As far as the positives, it boots up very quickly and can do single simple tasks very well such as web browsing or watching videos. When having multiple tabs and apps open it slows down significantly and doesn't perform well. If you are looking for a computer to basically web browse and simple single tasks this gets the job done but don't expect it to do much more than that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chrome book for great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 year old son. His classes for school are all on google classroom. This was easy to set up and access every thing he needs for his homework. It is a nice size and having it touch screen is a bonus he likes it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    This Chromebook works really great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook works really great the screenshot is nice and clear in addition to that it has lots of options like touchscreen best buying it around Black Friday when the prices at its lowest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP CHROME BOOK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chrome book is what I need at a time of bedrest. It comes in handy when I have to get important reports ready. Only thing, it didn't have an internal disk drive, but problem was solved easily. Cost was comparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook for a cheap price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this chromebook for the kids. They each have their own account created through family link so we are able to restrict the sites they can visit while logged into their accounts. Kids beat on this thing and it still keeps on kicking (over a year later)

    I would recommend this to a friend