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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,812 reviews
  • Rated 5 out of 5 stars

    My wife loves it! Awesome for her work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which computer would fit my wife specifics ( she told me what she wanted lol) so I said the same thing to best buy. Well I'm officially husband of the year this Xmas. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for daily use like web browsing and watching YouTube, and some light games. Battery runs about 7-8 hours, depending on your work mode. Light weighted and portable. Recommended if you have a tight budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my HP Touch-Screen Chromebook. This laptop is perfect for all the tasks that I do. The keyboard is a little different but once you get use to it, it's no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop needed to be repaired or replaced and I wanted to switch to a decent laptop that wouldn't be vulnerable to viruses and malware. The HP Chrome fit the bill and I've been very happy with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally reliable chromebook for a good price. My daughter really likes this one. Her previous chromebook had its hinge broke easilly, not lasting a year. I highly recommend this one especially for a grade schooler.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall good laptop but it’s not compatible with me Cricut maker 3. It does not support print to cut. Other than that it’s good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Chrome book we purchased from Best Buy. We just love how easy and secure this chrome book is. It is perfect for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best presents ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I am writing this review, I am using this chromebook. It was easy to setup and I love the touch screen. I will be using it for the nursing program. I feel like the screen is large enough to watch tv on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and Sufficient for School Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not much memory, it does the job school use. 14" is a good size and the kids like the touch screen. Also, affordable price, but we even paid less when it was on sale for $150.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far my Daughter Loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is too early for this Touch Screen Chrome Book, to show any bugs yet. My daughter is only using it for school. I will update my review when she decides to use it for any other extra curricular activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice chromebook, small enough to carry anywhere and the touch screen works great. The charge on battery has been lasting a long time and I love the fact that all I had to do to set it up was plug in my gmail account and hit enter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pick up was fast I didn't wait any longer then 10mins, ordering was easy and my chromebook was ready for pick up in 3 days, they emailed me the link for windows and it was easy to set up myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 10yr old daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level Chromebook for my daughter. They use this program at school so was familiar with it already. Not the fastest to load nor does it have the best screen. She enjoys it school research and writing her own stories. It does the job for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for what is needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wirelessly connect to a printer which should be pretty basic in today’s day and age but otherwise great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chronebook meets all my needs, communications, budget, photos, and shopping. Takes some getting use too. I'm still learning. Got it for personel use only. Very happy with my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook for beginners

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that this 14" Chromebook had a touchscreen since most in this price range do not. Having access to the Google Play app store also sold me on this Chromebook. It's fast enough, but once you open several tabs, it slows down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D.T. 6/2021

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome chromebook. Two months into this computer and my nephews help I can learn new stuff. I can and will recommend to all. The wireless printer is a aide also. Less wires to mess with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Excellent Chromebook For The Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Touchscreen Chromebook, and it has exceeded my expectations. The touchscreen is highly responsive, making navigation smooth and intuitive. Whether I'm browsing, streaming, or using productivity apps, it handles everything seamlessly. The performance is snappy, thanks to the lightweight ChromeOS, and the battery life is impressive—I can easily get through a full day of work and streaming. The screen is clear and vibrant, perfect for everyday tasks. For the price, this Chromebook offers incredible value. It's great for students, casual users, or anyone who needs a reliable, budget-friendly laptop. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook since I purchase I have been using it for everyday computing and it hasn't fail me since. It's not the fastest chromebook but it gets the job done. Lightweight and sleek design, i very much recommended this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a Tech company. My computer went down and was in repair, I purchased these laptops for my grandkids. Used these and they worked perfectly. They were life savers.

    I would recommend this to a friend