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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,812 reviews
  • Rated 3 out of 5 stars

    build quality could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is true you can not beat the price. But I bought Samsung chromebook for $119 two years back from Best buy during sale, it was better built quality, speed, color and display. This HP chromebook has a cheap looking plastic and color display is dull, touch screen is not good as my HP touch screen laptop. I have bought 6 HP laptops in the family during past 10 years so thought this would be good. I could not go to return due to sickness as return window passed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For Entertainment Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first chromebook purchase and I have to say we are very pleased. All of the apps are snappy to use, screen quality is very surprising, just a good all around entertainment computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a gift, my son loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for a gift. He loves it. I purchased another one for my daughter for Christmas. My son says the chromebook does everything he needs, and it's perfect for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my grandma, simple enough for her to use but still techy enough for her to be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the money. Son needed a new chromebook for high school and this was on sale. Has had good luck with HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has Windows 10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Chrome book but find it extremely touchy. It's hard to be in control because when I barely stop on an icon, it jumps right to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift , although he did pick it out his self.he seems to be very satisfied with it because he keeps telling me I should buy the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give this as a gift for no computer user . Had HP Pavilion 17 for several years without any problem. Hopefully this one will be the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Chromebook is fine. The antivirus that I paid for can not be downloaded not sure why but doesn’t work period. That was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab safa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both this item for my sister law and she is happy doing her job assignments in it. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Chromebook is good but ended up returning it for a higher end Chromebook because it went on sale the day after I bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned due to not working correctly. The techs were very helpful. No exchange was made. So that we wouldn't be down 1 tablet. We purchased 3 just before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit which I liked but had to return. Could not fle my also purchased HRBlock tax software because of Chromebook system issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was bought as a Christmas present. so it hasn't been enjoyed by the ultimate owner. However it was purchased because I believed it to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this chromebook for family member to largely just search the net and do email - perfect. Battery lasts even longer (25 hours plus) than promised. Fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure what to expect for a Celeron based product but so far I am very pleased. My son uses ir for homework and internet searches and no complains yet. Design sleek is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using for 2 1/2 days, it shut down for 2 days, restarted on its own and has been working fine since. Using Google password transferred all my apps and info from old pc to new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for not a lot of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a better quality camera for some of our games but other than that it’sa nice chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chrome book for my little niece. She is very happy and grateful to have this device to complete school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for traveling as you don't have to take it out of your bag going through security. Easy to type as the keyboard is great. Speakers are good for watching movies.

    I would recommend this to a friend