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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,812 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price, good quality overall. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable company at best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like the computer is more than the price. It's very good for students and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Does exactly as advertised. HP products are the best...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the Google universe. I wish it had an hdmi output and a disc drive. Otherwise it's perfect for just streaming and browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for children for school. It is lightweight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for browsing and checking emails. I set this up for my father and he hasn’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I bought another one for my daughter after the first one. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on curbside and its wanderful, great deal, my sister loved it, was her birthday present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Chrome OS is efficient, quick and stable. I have not missed my i7 Windows 10 laptop since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest possible quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook for my high school-age sister. She loves the function and picture for all her assignments, projects, and streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter. She loves it. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned,,,can’t say too much about it. Was on sale at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just as described. I was surprised how good it was for the price we got it for!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop for the price. Similar to the one my son uses at school, so he can do homework on it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Nice for the Price-Research End of Life B4 buying!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, it works great and it was on sale for $150. I didn't realize this Chromebook was released in 2018, and will reach its Support and Update life in two years. Sure it will still work, but for $75 a year of support and updates it's no bargain. I am returning it and have purchased a more up to date model. I wish Retailers would put the support and update info on the products. A disclosure would have helped me make a more informed choice. Thanks for having a return policy Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed this chrome book. Don't expect anything too fancy, but for the price it allows me to surf the web and respond to emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice produce

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal produce for my daughter’s classes. Virtual has become a new norm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what my son needed for school. A bit smaller than I thought but was a necessity for remote learning!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished computer works well so far. No complaints. Looks new. No scratches. Clean. Good display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality/price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Works well for homeschool for my 1st grader.

    I would recommend this to a friend