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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,812 reviews
  • Rated 1 out of 5 stars

    Stay Away from HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many HP products in my life and this has been my only negative review on their products. This was my wife's computer. I watched her close it normally and set it on our table as we left to go out. When we came back I was there as she opened the chrome book. She immediately had me look at it. The LCD was leaking into the layers at the top. There was no drop or any crack in the top layer of glass nor any damage to the bezel or surrounding area. There was nothing closed in the computer, plus that damage is usually at the bottom of the screen and the top layer glass cracks. This computer's LCD layer broke due to normal opening and closing within 2.5 months of purchase. Of course HP says that the damage was caused by us which I agree but only by opening and closing the screen in a normal and appropriate way. The repair...$300. I get it, this is not a high level device but clearly there is no damage anywhere but the LCD layer of the screen. I refuse to buy anything HP ever again due to the absolute lack of logic and integrity on their part. We need to purchased a new computer and printer for my son and I will pay much more just to not buy HP. I will be shouting this from every mountain top I can think of. Stay away from them. I didn't ever go into the story of what it was like to contact them the first time. Short version...3 hours before I ever got to "talk" to anyone. Most of their links on the website lead to nothing but a loop back to the product page.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is great for high school student. have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good for the price I only use it to browse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen greatly enhances overall usability. Overall, very happy with this Chromebook..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little chromebook for everyday computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was perfect. It fulfilled all my entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters love their new laptop for school. Excellent product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product. It does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this p.c... I had to go out & buy another 1... Very G00D !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    to small a screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the money but a bit tooo small for my wife to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price fits product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable laptop considering the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fill every purpose I needed it for. Bought two and no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was what i needed and has worked for me so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and Product!!! Well worth purchasing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing!!!!!!!!!!!! I really do!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect laptop for them $$very happy with it mom is happy with it for we bought for her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my kids! They absolutely love it!! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP product also a great purchase from Best Buy.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello DTM6, thank you for your review! Enjoy your new HP Touch-Screen Chromebook and the performance of your Intel® Celeron® Processor N3350.

      Thank you for choosing Intel!

  • Rated 4 out of 5 stars

    Going to school has changed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If perfect for online schooling learning has taken a new course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for kids and virtual learning I highly recommend

    I would recommend this to a friend