Customer Ratings & Reviews

We had this maybe a month before the touch screen went in and out on him. We did buy it on a black friday sale.

This chromebook is easy to use and has very good touch feeling. But the screen has low resolution and not as clear as iPad. I don't suggest for kids to use.

Some keys stopped responding after a few days. Maybe a fluke purchase. Other than that, good at home school computer.

i was told I would receive a 3mos. virus program only to find out it cannot be used with my purchase.This is misleading advertising.Also I was not offered any compensation because of this.I also purchased a 1yr. Geek Squad warranty which I thought was giving me an additional year. I thought I was getting 1yr. manufacturing,1yr Geek Squad.Instead both run the same year.

The laptop is alright, but can't download the anti-virus program on the laptop because it's not supported on there.

So far I am happy with it. It does what it is supposed to do. I only wish the screen got brighter. Its kind of dull.

It’s okay a lot more trouble having to always add apps and I don’t really like the structure

l have used it for a few days and I feel pretty good. but l can't find where the keyboard light is.

We got it to use with our vinyl cutting machine only to find out it was operated by chromebook and not compatible.

As a very affordable Chromebook, HP14 has a very good built quality. However, I got green line every once awhile on the screen. I will return it.

Sucks sucks sucks don’t work been done 3 of them sham

Was disappointed that it does not contain a disc drive but overall is adequate for the amount of use it gets

The computer is great for basic things, but it is not compatible with online college system.

I purchased this because I wanted to do digital drawing. However this chromebook does not allow the use of a stylus so it isn't for artists.

This was not the one I thought it was, the staff is not well knowledged or choose not to be.

In the end didn’t like ChromeOS. More complex and gimmicky imho than windows

Not good to write paper so I ended up returning it but it was a nice laptop just not for graduate school

It’s an okay product. I wouldn’t purchase again as a replacement but for what it was worth I like it.

I purchased this chrome book about a month ago. As a tenth grade high school student, my intention for this laptop was to use it to do school work, send emails, watch videos, and just use it as my first laptop of my own that I will hopefully be able to bring with me to college in a few years. For this purpose, I am very pleased with this product. One of my favorite features of this device is the ability to access all of the google apps so easily and being able to use the google play store to download other apps that I am familiar with, as a smart phone user. My first phone was an Android so I know my way around the google play store, so it was very exciting for me to be able to download some of my favorite apps on my chrome book. Some of which, like the TED app and google photos have versions that take up the whole screen, as designed for chrome books. Some of which like Instagram and color switch only take up a cell phone sized area on the computer, but still work fine. Since this is a CHROME book, everything is run through your google account, which is really nice since with my personal google account and my school google account, I can access everything from my documents to my photos on any device from anywhere from just signing in to my google account. I also really like the touchscreen feature. Even though this laptop does not have the ability to go into tablet mode, it allows you to go back and forth from using the track pad to touching the screen using your finger. I have also purchased a stylus to use with this device for things like virtual white boards like awwapp.com which I have found helpful. The battery life on this is great. Since I usually only use this device for light work for maybe an hour or two each day, I can go several days on a single charge. However, in just the month of having my computer, I have noticed that the percentage of battery life is slightly more rapidly declining as it once was. I also talked to a friend who has a similar HP touch screen chrome book and she said that after a year of having hers, the battery life went from 12 hours to about an hour, so that is a little concerning. One of my favorite things about this computer is how much you can personalize it. I have it so my background changes from different art graphics daily, and there are lots of options for that. It also allows you to change chrome themes which is fun. The webcam on this chrome book, well, exists. It would be fine for a quick skype call if this was the only device I had available, but with a choice, I would much rather use my iphone 6s for a video call as its camera is much better. Now on to the most annoying thing about this laptop, which isn't really that annoying, but this device is so awesome that I have high standards when it comes to its features. To put caps lock on or off, you have to hold down the search key (which is in the same place that a regular caps lock key is on a standard keyboard) and press alt. The keyboard it's self is really nice, click-y, and easy to type on overall, but as a touch typer who has never used this kind of keyboard before, it takes some getting used to. If you press just the search key alone by accident, it brings up this annoying pop up from the bottom of the screen that you can search google directly from, which I find pointless, because you can get the same feature from just touching/ clicking on the circle in the lower left hand corner of your screen. Also there is always an annoying little notification that comes up when I put the caps lock on that just needs to go away. Any way, I digress. This is a great computer for light, everyday use and I think it was well worth its price. Hope this review was helpful!

I bought this chrome book for my son but it wasn’t what he wanted I returned it for a refund