Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,812 reviews
  • Rated 3 out of 5 stars

    cool pc for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pc was ok for the kids,they use it for their learning games and other kids games in the app store,no dvd rom or nothing,real basic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool pc for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pc was ok for the kids,they use it for their learning games and other kids games in the app store,no dvd rom or nothing,real basic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a Chistmas for my mother so that she could check her emails and social media. After less 12 months it just stopped working. There were no error messages, no warning. The screen went black and the device simply won't turn on. It was good while it lasted but I exepcted more from this brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have upgraded and bought a little bit of a better computer. Not too familiar with Chromebook but does not support Java.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much slower than what I expected. Not what I was looking for. specially after coming from mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TwoThumbsUp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to exchange for different Chromebook. Didn’t even take it out the box or out of the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BJ

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with keys sticking, and sometimes doesn’t power off when you hit the shutdown button

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    14" Chromebook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this Chromebook. Definetely prefer an HP. Not as user friendly as others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little tough to get used to but works good enough to do what i needed it to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    avarage...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average product...not so great...slow at times.. this need more upgrade to make it faster..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally feel that this is an over prices tablet with a permanent keyboard attached that does not even allow you to have things on the main screen/page, I found a nearly impossible to hook up my external hard drive upload pictures just to the internet to share old pictures with family, it was also impossible to hook up to printer scanner to upload old photos and put them the external memory

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description said it has a touchscreen. It does not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chrome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not overly fond of touch controls, might be fine for someone else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT FOR ME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DIDNT LIKE HOW I HAD TO DOWNLOAD JUST TO DOWNLOAD APPS I RETURNED IT

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks later returned it back because it stopped working and kept heating up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad choice since I only need it for daily simple work and entertainments.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 10 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook worked great until it suddenly started having serious video output issues, rendering it useless. Up to that point though, it was one of the better Chromebooks I've ever used. Too bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Notebook

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best thought it did more than it does.. it’sok for a teenager

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is too small for my husband to use it. Unfortunately he will be returning it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check end dates before buying

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these but got it for online school. Didn’t know they had expiration dates based on first release of that model until I already started using it so for what I paid it doesn’t really equal a good deal considering I’ll only get a couple years out of it before it’s rendered useless and not updatable.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      Thanks for your review. I'm sorry to hear that you don't think you will be happy with your purchase for the long term. I can assure you that we always aim to make our customers happy with our products and can understand that you might be upset in the future if this one does not live up to expectations.

      Please know that we are always here to help and to assist you with selecting the product that best suits your needs. If you need any help now or in the future, you can get in touch with us anytime at this link: support.hp.com

      Alexis
      HP Care HP