Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 3,812 reviews
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Decent Device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high school student. Something for them to do homework on

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A Good Quality Affordable touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO'S: Touchscreen, fast startup, light weight, matte finish. CON'S: Sound quality became distorted & NOT Weebly compatible (reasons for return), plastic power button & keyboard spacing (small fingers). *Without those 2 reasons I would have kept it*

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Good for basic use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom and it was simple. You are restricted to being able to only download apps from the Google play store. Unfortunately, she needed it to use all the office products for school, and Excel was not available for download for this chromebook. It was only able to download Word. It’s okay for those that have basic needs: internet, streaming, emails, essays, google drive applications, video calling, and such.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customers service pick up was a speedy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficientcy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school and its light and efficient with perfect battery life for my 5 hour school time totally recommend for a school laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy that Google stopped servicing their older Chromebooks. I was an original purchaser when they first emerged in , as I recall, about 2011. However, I did decide to upgrade to a newer model. This one offered a lot of bang for the buck. The SD memory slot will take 64 gig, 128 gig, and/or 256 gig and this supplements the 32 gig on the computer itself. The quality of "casting" to Chromecast TV is unbelievably clear & good. The computer is fast and better still, when I close the lid and reopen my work or pending research is still there. I can print anything I want to archive to .pdf format. The VERY BEST FEATURE is the BATTERY LIFE. Far, far longer than you would guess -- 9 to 14 hours in my usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but sometimes you can use certain programs on it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    i like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. nice battery it lasted me along time before charging it again. touchscreen works great and is super fast. but i will try to update later on this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love them !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for may 2 boys virtual classes. They work great. They hace everything they need for their classes. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter senior this year so she will have this to continue to college

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Recommend to friends and family.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screens its amazing laptop love.1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Chromebook with 4 mg ram and 32 GB storage. Plastic case but feels solid. Screen is better than decent and no issues with anything except the wifi seems to lag about 5 seconds behind an older, more expensive HP Chromebook I have. However, for the $140 savings, I am not complaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our daughter to do schoolwork, it has been great for that. All the school documents are on Google Docs, so this is a seamless way for her to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clear screen, great looks & light. I replaced my Samsung 11.6 (which is great) to this 14" and it's still compact. I use it everyday, fits in my backpack. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the chromebook. It was a little difficult getting my printer to work on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. No complaints. Until half the keyboard stopped working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is bit spotty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook. I use it for school and everyday use in the last 3 weeks whenever i want to listen to a video or music I have to reset the computer because it crashes or freezes and video lag. The worst problem is the sound it sounds like the computer is dying or it is going super slow and slowed down the video or music. Overall a great computer besides the missing hdmi port.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yikes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting a computer that was going to wow me, but wow this thing kind of just sucks. I returned it after two days because the screen was flickering like an 10 year old monitor even sitting on an easy flat surface. That was the nail in the coffin on a couple days of being just generally "whelmed" with the machine. The processor is nothing to write home about, but I expect a machine that loads Chrome OS with at least a bit more speed than this. The screen, before it failed has an odd texture to it, smudges immediately, and has such bad color and resolution I had to squint to look at it even in the dark. Just don't buy this laptop, please.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lagging computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lagging performance and slow. Not very supportive for college students

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought. It's a awesome laptop and we'll worth that money.

    I would recommend this to a friend