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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,812 reviews
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Really Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as they use them in her school. She loves it, super fast, easy to use and really light. Bought her an HP laptop couple of years ago, this is much better for what she does.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Get it- you'll love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen is as smooth as you can imagine while the chromebook itself is lightweight and easy to handle and tug around. I heavily enjoy how easily and quickly it auto syncs to anything I may have done on my phone or desktop and shows up on chromebook. Battery life is amazing- I'm going on 3 days of use and not needing to charge it yet. Colors and graphics have been up to par- and now I can work anywhere without waiting to be home. After this pandemic, I needed something reliable to know I can work from home, my car, or wherever the day took me safely.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted something small and light for work. She only needed it for internet/ word processing and PDFs. It’s been great. Battery life is awesome. Price was perfect. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what we were looking for. Fast, light, user friendly! We love the touch screen option as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business Thin.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, had it for 3 years of college, good battery life, nice easy user interface and very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew tired of dragging my heavy laptop around the few times a year I was away from my desktop to do things that I am only doing online. I researched the screen sized (wanted something a little larger), memory, touchscreen (needed or not), etc. This is a much cheaper alternative to getting a high end tablet with a keyboard and slightly more expensive than the smaller chromebooks out there (I needed a larger screen to see everything). I have been very happy with my choice thus far and though getting used to doing everything "chrome", I've found this to be a nice replacement for an aging laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch screen Chromebook is great. It is user friendly and a good laptop for a youth.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Value Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for a good price. I am sure there are other Chromebooks with more features but for this price point I doubt you can beat this one. I have used it for a month now and it has performed flawlessly. My other Chromebook was a gen one and this is faster, lighter, and just as reliable. If your hesitant to buy because of the price I would say don't be afraid to save the money as it is a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box one of these for my young daughter as the one issued by her school was just too small for her remote learning. It does everything she needs it to do and even more quickly than the school issued one. She's just now learning to use it as a regular laptop with different apps outside of the school ones, so we're covered there, too. It's lightweight, yet rugged, so we don't have a problem taking it out of the house. Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome! My 6th grader does his virtual learning on it and I couldn’t ask for a better laptop for him. It’s easy to use, it’s fast, and it has a webcam. His favorite feature is the touchscreen. The touchscreen works great. We have not had any problems with the touchscreen freezing at all. I highly recommend for basic use! We also save everything to a usb flash drive so the storage won’t get filled, resulting in a slow computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value. Great price. FAST machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this machine. One of the best. Light and long life, yet big enough and powerful enough to kick some you know what. Impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 4 out of 5 stars

    Grear deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, easy to use, powerful, awesome deal, love curb service. Very polite young man.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the touch screen. Is a perfect size and fast. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    A Gift for My Wife - That I May Use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Starts quickly. Big enough to have a good screen size, but not too heavy. Touch screen is great! I have never had a Chromebook, so I was unsure. I bought this for my wife because she wanted something for email and surfing/shopping on the Internet, but I may end up being the one using it the most! I got a fantastic deal before Christmas. I would be willing to pay more now that I have used this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP 14" Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap Chromebook purchased for Skool. (get it?) I was rather impressed with how functional, reliable, and dependable this machine has been, especially considering the cost. Battery life good, speed good, easy to use - no glitches of any kind. This is NOT a high speed gaming computer; but, that's not what it was purchased for. If you need a cheap tool for cyber school, this is your animal !

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Touch screen

    Rated 5 out of 5 stars

    Great for 2020 homeschooling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. I bought this for my 10 year old to use for this temporary homeschooling situation many people are currently in. It works well with zoom, google classroom, Kami, google slides, and numerous other reaources for school. It run smoothly and we have never had lagging issues. The touchscreen is also very responsive. You really cannot beat the price of this either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Great features and convenient. Size is perfect for backpack. Lightweight and holds charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at such a low price for a laptop but I decided to get it anyway. After getting used to a few nuances with a Chromebook, I am very impressed with this laptop. Speed is there and it boots up very quickly. It is a perfect size, not too small and not too big. This would be a perfect laptop for someone who has never had a laptop before. The touch screen is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Terrific speedy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is terrific, pretty speedy and really easy to use, I have a very expensive other laptop which is upstairs. This little laptop is very lightweight and easy to use and move around the house. Much better than my tablet which takes about 9 hours to charge.Best Buy was difficult to order with due to some glitch, which was unusual.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my tablet was about to die. For what I need it for it’s perfect! It’s very fast, small and light and has work capabilities as well! Was a really good price and I really like it.so far I haven’t found any downsides to it because I use it for games and use it surfing on line. The battery last a good while when charged I would definitely recommend this.

    I would recommend this to a friend
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