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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,812 reviews
  • Rated 4 out of 5 stars

    Know what you’re getting.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could do simple work at home. It was inexpensive and has great battery life. A Chromebook takes some getting used to (ex: no delete button). I am routinely having to look up ways to do simple tasks. It is a small bother. Working from home I needed to access Excel. It is an Android version and not as easy to work with. For basic functions this is a great little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touchscreen, user friendly. Great for my daughter's homework.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chrome book works great love the touchscreen easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is so easy to use. I know that my grandchildren will be excited to use it for their schoolwork when they are visiting, which is often. I even find it convenient to use myself for the regular things, like email, when I am not wanting to get on the main computer to perform some of the more complicated tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Good price with good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size touch screen, fast startup, just what I need right now, good performance and function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    One of my best purchases at Best Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently priced. Easy to use and set up. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love chromebook!! Great battery life!! Love how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a great quality equipment,modern design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast and easy to set up. Open the box, charge, and start. Decent speed and memory

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money. It’s small and transports easily

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    excellent value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for the price, fast and I love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook for the price. Love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desk top, a large Dell laptop, a Samsung tablet and a I pad and than I purchased this simple tablet and I love it. Amazing volume and smooth. The size makes it so easy to grab and go. I would definitely purchase this item again . Thanks to the great team at Best Buy in Shakopee , MN for their help and guidance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assisted with quick results for papers child had for school. Simple to use and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Set up was easy and very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one and very useful. Portable for daily usage and good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, fast, easy to use. I use it to do my office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tablet's battery had died and the replacement one was close to $100 (not counting the tools needed to pry open the 'water resistant' tablet)! I thought about what I actually used the tablet for and one thing that I always missed was a keyboard. For practically a little bit more than a replacement battery cost, I was able to score a good deal on the HP-14" touchscreen Chromebook! I have been really pleased with the Chromebook. It does everything that I needed the tablet for and more. It's got way better sound output, and much larger screen (10" vs. 14") for about the same weight and a keyboard. The large screen (14") makes watching movies, videos, etc. very enjoyable. Surfing the web is a better experience since I now get the full website (without resorting to any tricks). Furthermore, all the apps that I use are available on the Chromebook. In short, the Chromebook is an excellent replacement for an Android tablet. The track pad on the HP-14" is quite good and hence, it has been a terrific choice for me. One thing that I would have loved was the flex type (or 360 hinge type) but that is a lot more more money than the HP-14" that I bought. Also, the touchscreen is a little bit too sensitive and wish there were a setting for adjusting the sensitive (more a needed chromebook improvement and not HP's issue). Overall, I am very pleased with the purchase of the HP-14" touchscreen Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice little laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy, I have zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My 1st Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Chromebook and I can say I'm very happy with it. I've been actively using it for a few months now and what stands out the most is the speed- regardless of how many tabs open, there is no slow down. I would have rated it 5 stars if the display was a bit more crisp. I would definitely recommend it for someone interested in something basic, inexpensive and a starter to surf the internet and use for email, etc.

    I would recommend this to a friend