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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,812 reviews
  • Rated 5 out of 5 stars

    Great Chromebook for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook to keep on my kitchen table to read my online newspaper. Also good to use to shop and pay bills. Charges up fast and last for a long time between charges. Very pleased with it and the price was right. Like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good and best price on sale, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent Chromebook and does everything it should. But, it has a touchscreen and sadly can't fold back on itself and act like a tablet(kinda knew this prior to purchase, just a bit of a downer). Just wish it had the ability to be less laptop like and more tablet like. Wife likes it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for the gf who doesn’t know computers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my gf after she started getting jealous of my beast of a gaming rig. As far as I know Chrome OS runs fine on it. She is happy with the “speed” and the simplicity of it all. When this kicks the can I can buy 15 more before I catch up to what I’ve spent on my rig.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our granddaughter who is 12. Her dad has extensive IT experience and felt this would be a good one to start with since it has limited storage and can be monitored easily on the internet to keep her safe from trolls and such. She loves it and so does he. Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going into best buy, I was very excited to purchase my new chromebook! I went and looked at all the styles, until I choose the perfect one. Not only was It a great price, it is a very great quality chromebook! I definitely recommend this chromebook to anyone looking for a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a computer technician, I am very pleased with this product. I originally purchased this item for its price and to have something to bring outside to my backyard. Everything about this product is awesome. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Chromebook and Device. Fast Shipping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device with extremely long battery life. After using a MS laptop for over 20 years, I am considering a move to only a chrome book. Great unit. Best Buy sent immediately and all has been great. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Chromebook at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no issues. I am able to do what I need to with it. Haven’t really put it to the test yet for anything beyond my basic needs, but I’m mostly using it for basic stuff anyway - email, web searches, streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook and I love that it's touch screen. It does everything I needed to do for a personal computer. And at the price point it's at it's a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for kids !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It worked well for my step son to help him get through the school year. It's touch screen. And hasn't given us any problems since got it over a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these for my boys (grades 4 and 7) to begin the new virtual school year. So far, they have been great. My boys login to all their zoom classes with no problem and work on all their google docs with ease. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great chrome book it’s amazing I love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is amazing I love it and I use it a lot it has helped me in so many things I wouldn’t change it for anything. I take my chromebook everywhere it never leaves my side i love this product a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    I don't know whst and to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into buying a chromebook over a low model laptop. This one was the "latest and greatest" just came out this week one. Not sure I'm sold on the Chromebook, but that's my problem not the Chromebooks problem. I knew the limitations before purchasing. This thing is a year old and is as fast as it was the day i brought it home. It's great for what it is. Only issue is the device reboots randomly and I haven't been able to figure it out. At first I researched it but couldn't figure it out. I wiped it, updated it, but not sute what it is. I'm guessing it's a driver issue, but it reboots so quick I don't mind.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Life Saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use Chromebooks at school so we thought it would be good to have a few at home - and now that we are stuck at home in this heath crisis and they are doing remote learning they are a God send! My kids like the touchscreen capability in this as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 1st computer for 10 year old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for! Its a great product for our 10yr old's first computer. Its easy to use, versatile, and stylish. We're very happy with our purchase! Only downfall is that it is slower than anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came out of the box ready to use and has never disappointed me. I assumed i would spend a day setting it up, charging the battery, settings, passwords, etc. Instead I turned it on and was able to start right in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little notebook. I got this for my Mother and it was all she needed to do her simple on line actions (facebook, shopping, etc.). It was easy to set up and transfer her google account info over as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Old Chromebook was 6 years old, needed a new one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use some of the things this Chromebook has. It is just the right size screen that I wanted. It seems to be a little slow. That was one of the reasons that I replaced my old Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this thing. Its a little bit different from a regular laptop so I have to get used to that but it is great. Glad I got this and not the $700 one I was debating. It also arrived in one piece. Decently packaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A year later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first chromebook and I have to say I adore this! For the price and for being a chromebook, it does what I need it to do. Which is browse youtube, online shopping, search a few things, and lets me accomplish some schoolwork on the go (as long as it's not my programming stuff haha). Would highly recommend for anyone who wants to enjoy a little social-distancing dnd, who uses computers for browsing/youtube and similar streaming services, and has some schoolwork to get done! Also, the sound on such a cheap laptop is AMAZING! Like??? YESS?!?!?!

    I would recommend this to a friend