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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,812 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely happy with this chromebook. It is fast to start up, able to search internet quickly, and able to do our online bills etc. Its light, Battery life seems really good, I don't use a lot each day so charge lasts multiple days of use. I thought it was great value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students! Nice wide screen, super lightweight and touchscreen is such a nice feature for the price. Conserves it's energy too, so less time plugged in. It is a little frustrating that the computer doesn't turn immedital (takes a few seconds, and you need to hold the button down), but other than that, we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love my touch screen laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.! Love the touch screen part of it.. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for my 13 Year Old!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my 13 year old daughter during Covid so that she would have a computer to do all her schoolwork. It’s perfect! She’s back to school now full time but it comes in handy when she has to stay home sick she can still participate in her school courses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it because of the home bar and the way its displayed, that I can download apps, and you can play games on it, I also liked the touch screen, and that I can use it for school, I like it because its light, but the things I don't like is that you can't put your own pictures as your wallpaper, my dad bought it for me as a christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch screen

    Rated 4 out of 5 stars

    Great for distance learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elementary school distance learning. Easy to use and setup. Son was able to jump right in and start using for school. I was not looking for touch screen but we are happy to have that feature models. Seems to hold up well when compared to similar laptops from other brands. Its turned into a great entry level chromebook for school.d

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    My ride-or-die

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom stole my other Chromebook, so I bought this one to replace it. Works like a charm, does exactly what I need it to do and then some. I have 3 other Windows boxes (work and home), and the Chromebook is my travel companion. Fast, lightweight, easy to carry around. And the touchscreen is the bomb-bee!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Good bang, for your buck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this hp chrombook for school work, i can honestly say it was a good investment you get touch screen, good battery life and descent performance all under $300, since I’m a student I also got a discount though Best Buy, I do recommend this hp chrombook.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Mostly a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer. The size makes it easy to transport, and also very light weight. It is fast and has good graphics and sound. My only complaint is about the many hours we've spent fighting with it, trying to get it connected to our home printer. Still no luck with that. Any suggestions...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for a person who is always on the go. It is light and easy to use. The storage and speed are very acceptable. I love the backlight on the keyboard, which allows me to work in the evening without disturbing anyone. I would recommend this laptop to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Touch screen

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 85 year old mother to give her a simple computer to use. It was super easy to set up and get her going with it. I was also pleasantly surprised it had a touch screen to give her the option of using the mouse or touchscreen (or to go back and forth). Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch screen

    Rated 5 out of 5 stars

    Good for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school. I love that it is touch screen and very easy to use. Has many apps to download. Even games. Great for kids as well. Durable as well. It also looks really nice in person. I would recommend this to a friend. It doesn’t contain iTunes which some people might not like or dislike.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding buy! This Chromebook is functional, light weighted, fast and very easy to use. If you have a Gmail account, sign right in and download all your apps. The best part is the price! It was the best price on the market. It has good design and pleading to the eye Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 3 out of 5 stars

    Good product if the resolution can be higher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review is for the product itself, not for the price and shopping experience. It does the job well as a basic Chromebook. It's pretty fast surfing online, watching videos, etc. Chrome OS is neat, simple and easy to use. Touch screen is very convenient. Battery life is good. Overall it's an ok product, My complaint with this product: the resolution is too low. The display is far from sharp, especially for the texts, which are sort of blurry. At first I thought I might need to update my glasses, but eventually I figured out it's because of the low resolution. Even under the highest possible resolution 1518x853, the texts are fuzzy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Great price for the touchscreen feature.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computers for my 6 and 9 year old to do schoolwork and supplemental educational apps. Quick enough processing and loading of apps. Great price, they love having touchscreen and this was one of the only options at a great price point with a touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this after reviewing many options. Great Value, it is fast, easy to boot up. Long battery. Great speakers. As many have said the resolution could be better. But for the money, I can look past it. I highly recommend this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent touchscreen Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome low price for an awesome Chromebook. Got it on a Deal of the day for a very low price. Love the touchscreen! The rugged finish outside is excellent and looks very nice. Veey fast and very easy to to use. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch screen

    Rated 5 out of 5 stars

    Great for young students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my young daughter and it's working well as her first laptop. It's user friendly and the touch screen is responsive. This is my first chromebook coming from Windows and its easy to use. We only use it for web based apps and the performance has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful for a person on a low budget.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has served us well the past 3 years.. My son uses it for school. For a financial tight spot it worked in place of my laptop until I could afford another laptop at which time I gave it to my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    School work on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids needed something inexpensive and portable to use for school work and this fit the bill. They have higher end stuff for gaming, but for doing school work on the go with something that is lightweight and stays charged for a better portion of the day,

    I would recommend this to a friend
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