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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,812 reviews
  • Rated 5 out of 5 stars

    Why an HP 14" Touch-Screen Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything he needed. This was a gift purchase for my brother who was convinced that he needed to replace his 8 year old computer with a new computer. I've used an HP Chromebook for almost four years. So I purchased this HP as a gift for him with the stipulation that if he did not find that it 'worked' for him, I'd keep it. In two days he said: "It's mine!" Why? His comments included: 1) The touch -screen works well. 2)The 14" screen provides ample room for 'research' reading with additional open tabs. 3) The keys are very easy to type on with my large fingers. And 4) It does a whole lot more well, than just basic surfing. He has been 'won over' and is making a HP Chromebook as his recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does It’s Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school to avoid bringing our gaming laptop in and having to worry about damaging an expensive laptop. Use this for Google classroom, docs, slides, gmail and internet with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this hp chromebook. I havent owend a computer for abkut 6 years now. I am very happy with how simple and easy it is to use. I recommend to anyone who wants a good laptop for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decently priced laptop for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for school, so far it has definitely done what is needed for online classes. I’ve only had it for a month so far so maybe if I remember I’ll update in a bit on how it is long term.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for that chrome-book, good performance no big difference bet . That & the real . Excellent for remote learning , better than iPads to stick the student on his/her seat and also enhance typing capabilities. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    4th Grade Remote Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap top for my daughter for school and it has actually been so much better to use rather than an iPad. She likes that it’s touchscreen and she has the key board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 8th grader but my college kid ended up taking it from her. it's light and has a great battery life. Seems like a lot of schools and even businesses are going to the google platform. not giving 5 stars because I can not see myself ever gushing over a chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kid during Covid Zoom school. Simple to set up and did the job for her. Elementary student so it was very easy to navigate for schooling.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Satisfied with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this ChromeBook however I was very disappointed when I went to download Adobe Acrobat PRO DC and was told by the company that Chrome does not support that type of program. I was able to install Microsoft Office though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very able Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 2-3 year old Chromebook with this, and very noticeable difference. The touchscreen and ability to install apps has particularly been great. Solid build quality and the 32gb of storage is also very welcome. Very solid device that I’m happy to recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chrome Book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chrome book for my mother-in-law, she wanted something easy to use without all the complications of a typical computer. She has mastered the use of the chrome book, She is in her mid-80s. The picture and sound are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little Laptop, Doesn’t Have Edit & Delete Key

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good laptop, but I will be exchanging it as it does not have an “End”, “Delete” or “CAPS” keys on keyboard. I keep accidentally hitting the internet search button when I try to use all caps, and becoming frustrated with editing without an end and delete keys that my fingers are automatically used to quickly finding as well. It’s my fault I didn’t think to look for those as I thought those were pretty standard on keyboards. So if you are like myself, someone who is quite seasoned with automatically using them, this may not work best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for myself because of the low price at the time. Only complaint is that it doesn’t work with all printers. You have to purchase a compatible printer. That sucks when you already own one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply needed a laptop just to surf the web, check email, and watch YouTube Tv. Why spend close to $1000 when this will do everything that a beginner or basic computer user needs. Can’t beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Freedom from complicated procedures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning to forget about the old lap top I have used for years and adapt to the simplicity of the ChromeBook. What a relief. And of course the price was much lower than the HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought this for my grandson but after purchasing it i found out his mom brought one to. So i kept it for myself and i must say i love it i have an HP windows 10 version and i like the chromebook better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for a student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My daughter does all her work on a chrome book provided by the school system. I bought her this one for my home. For when she visits. She loves all the features and touch screen versus her other one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily Accesible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He absolutely loved it. Stated that it was easy to set up and just as equally so to navigate through. A greater starter computer for teens transitioning into high school.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi Quin, thank you for your great review! We are pleased to know that your grandson is happy with the performance of his new HP 14-CA061DX Touch-Screen Chromebook along with the performance of the Intel® Celeron® Processor N3350.

      Thank you for choosing Intel!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for niece before she went to college. Originally this was not the laptop we were interested in. Saw this one and she fell in luv with it. Sales associate was very helpful. The price was also great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment for learning about tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying new technology always requires commitment and time, however this tablet has been very easy to use and learn how to use. My questions seem to be similar to others as when I look for help in that category my answers are typically right in front of me.

    I would recommend this to a friend