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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,812 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Purchased for my grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-14" touch screen Chrome was purchased for my grandson. It is okay... He uses it to watch You-tube and different learning apps such as app to help him count and to spell... He is 6

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for a middle-schooler

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our middle-schooler has been using it for homework for almost 2 years. It's held up pretty well. She likes how light it is which makes it easy to haul around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for our son. We needed something simple that would work for school that wouldn’t cost a fortune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value. Reliable Performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised for a mid-level chrome book. Solid construction. Good keyboard. Average battery life. Good screen brightness. Light weight and reliable. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Giftcard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as a Black Friday deal and couldn't be happier. Excellent option for my kids to use for their distance learning this year. Very user friendly and worked well right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good but could be beter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I got it for but do not like the keyboard or the only memory card port is a micro Sd card. But for searching and for use on web pages it is fast loads well and closes quick great for paying Bill's and quick use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. It is built good and easy to use, only use to look things up. It was a really good price and am very happy with this purchase, HP is a good brand!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a first laptop for a third grader. He uses Google docs and Google classroom at school, so we wanted something he could use to do schoolwork at home as well. Laptop was super easy to use out of the box and felt ready sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for 12 year old school boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this and he is 12 years old for school projects and schooling. He is engaged on campus classes and utilizes this computer for all his needs highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent value for money Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook fir kids and school usage. Works well for home use too. Touchscreen is flawless and resolution good for the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect For Online Learnjng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best addition for any young child and online learning. I purchased this for my young child for online learning and it is the perfect addition without breaking the bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact laptop at low cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price and pretty compact. Would like to have some storage but you get what you lay for. Great camera and battery life. good choice for anyone looking for a basic first laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love everything about it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. It functions well, and does what it’s supposed to do. I love everything it about except for one thing. It doesn’t have a capitalization button like other computers have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy in a look for something to be able to do my school work. I ended up getting this chrome book. It works fine speed is fine I truly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice chromebook.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great chromebook for the price. Well made, and the quality is nice for an entry level chromebook. Quick enough, and is more than suitable for browsing the web.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was on sale for a great price! Whenever I’m looking for electronics I shop at bestbuy. Fast friendly and good customer service! I recommend bestbuy to family and friends all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer you just can’t do everything a normal computer can do. So don’t expect too much there’s no windows. Literally runs like a cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Chormebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my elderly mother who just loves this Chromebook. Very easy for her to use and she just loves the surf the internet. I got this Black Friday for $129 so I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favorite. I love the touchscreen which is an upgrade for me as my previous Chromebooks didn’t have this feature. I will Always buy from Best it for the great value and prices

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book is pretty new for us. We are use to Microsoft Windows but my daughter and I are getting use to the chrome book. We love the big screen and touchscreen. I recommend you get it.

    I would recommend this to a friend