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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,812 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent touch screen Chromebook for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the speed and overall performance of this Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chromebook!! It's like having my phone but much bigger and it is lite and easy to carry around!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop love that it’s touch screen and it work perfect for my everyday work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice chrome book

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, touch screen and nice color. It was perfect for my son who only surfs the internet..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my grandson and am finding it a very easy computer to navigate. Kid friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids to learn from home. Works great with no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we needed for our family. The touchscreen is very responsive and has the qualities we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product, Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chromebook for my high schooler. It is fast and easy to use. The bundle with the printer and the Google Home Mini was a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP chrome book touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chrome book , bought for grandchild to do remote learning granddaughter wanted touch screen, works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my niece/nephew. Within seconds they were playing games right out of the box with the only setup needed connected to the Wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer but I’m a little disappointed in customer support. I have yet to download my Windows 10 and I was told I had to make an appointment to either come in the store or have someone come to my home and I told the lady over the phone that I wasn’t coming in the in the store and no one was coming to my home at the time I was sick and didn’t feel like it was a safe thing to do so I wasn’t able to download my windows 10 because she wasn’t able to help me over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love my new HP laptop It is my favorite brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP IS A VERY GOOD PRODUCT THE CAMERA HAS CLARITY THE SCREEN IS JUST THE RIGHT SIZE AND it is so convenient to close and carry from room to room

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Great for students but no alot of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is loving this laptop so much. The touch screen feature is her favorite. Another great deal price wise! Definitely a keeper!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Must have for online learning

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for little ones. My daughter can't really use a mouse quite yet so the touch screen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE my laptop! Super easy to use. Absolutely love the touchscreen feature

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    EXO lady

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good price can't be there anywhere else little small but packed full of energy just like My X old lady

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you can’t go wrong. Battery last over 10 hours. Was able to get a three year replacement insurance on it. I was still under $500

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too soon to tell, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a ASUS 11.6 chrome which was great, but my wife needed a bigger screen. Set up was very easy including hookup to a wireless connection to a HP Envy 4520 printer. Sound and voice recognition are good, as are picture color and sharpness. The only question so far is battery life as we haven't had it long enough to test. The instant on is a big plus for any chrome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. It's easy to use and very user friendly as opposed to the newer Windows versions. I highly recommend it.

    I would recommend this to a friend