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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,812 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp is always reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for myself not to large and easy to use it worked for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well I got it for someone and the love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen. Camera not as crisp as previous Chromebook. Does everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fast would like for all my kids to have one because of warranty and how fast it responds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great speed great memory, but battery died all of the sudden.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets it done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good. Gets the job done. No complaints here, but not a whole lot of frills. Basic is as basic does.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A steal of a purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves the touch screen and the quality of the computer. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a chromebook before but I am pleased at how easy it was to set up and transfer everything.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for a middle schooler!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my middle school student...she loves it! Has stood up to daily transport back/forth to school...gteat investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is so awesome and so easy to use and I love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter since they are now required to have a device at school. It's light weight and has everything that was specified.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a touch screen laptop. Great for all of my school assignments. And much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Better than most of my larger more expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price I got it for. It helps with basic browsing and other normal use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for virtual school and this has worked great. Easy to use for my son who is a first grader.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Business computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for business purposes and it does the job, I must say...love that it’s touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Bought for my niece HS freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece for starting high school! Most schools use google for their assignments! It’s a touchscreen and it works amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She plans to use it in college. She's very happy with the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chromebook.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chrome book. Bought for my son as a Christmas present. Good battery life. Overall, a solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 2 out of 5 stars

    Great Laptop... until the screen stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was easy to setup. The laptop had the right power and processor speed needed to search the internet. After about an hour of use the screen went blank and it couldn’t be turned on again. We could hear the audio but no more picture. Returned the chromebook and just recently bought a new laptop. Wanted to try something new but didn’t work out for us.

    No, I would not recommend this to a friend