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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,812 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Third one I buy. The touch screen is great. All my children have one. Fast and light

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing, lite, fast, beautiful, great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new chromebook. Its sure fast dosnt take long to charge and the battery lasts for hours even days depending how much i use it. It feels sturdy not cheap and the screen is amazing, Bright HD touchsreen is s big plus too. I love that its gray andblack also because its makes it look great and expensive. Its an amazing chromebook for the price. I paid $225 for mine at best buy while the regular price on them are $299. So i think its a great computer for that price. Espically and its HP namebrand!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop black Friday so got it for a great price, however even if I paid full price I would still be very happy with my purchase. This is my first Chromebook and it is so easy to set up and use. The battery life is fantastic and I like the fact that when you close the Chromebook and reopen it, will be at the last pages you viewed. I also watch Hulu on it and my 5 year old loves using it also for Abc mouse or to watch a movie. What also makes this great is the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Machine, Especially at This Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is an amazing value for the price, as far as I'm concerned. It weighs practically nothing, but has a nice, solid, quality feel. It's fast, responsive, has a decent amount of on board memory. HP didn't scrimp on the ports either. Two USB-C, two regular USB, a headphone jack and a security key port. When I bought it, it was on sale and I got it for just $120 and I would happily have spent more than that. It's a great little machine for basic word processing, surfing the web, using web messaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 2 years ago and never haven't thought. It the best laptop. Good cualite the charger. I like it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good price, gets the job done.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Bought this for my elderly( 89 yr old) father to transfer photos etc. He has difficulty using any technology/computer and the touchscreen is a bit easier. Although he has an iPhone, he struggles to use features. Sometimes a larger sc been is helpful.But because he does not use a computer much I did not want to make a large investment. The price was right for this. I would imagine this would be a good starter computer for students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nowell's insight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP chromebook is easy to use, easy to update and faster. The price is very good for its quality, efficient startup and shutdown and easy to use compared with my pc. Since it is a brand new unit, I must learn how to set it up, how to configure based on my needs and download the security software, etc. but found it's not difficult with the support from various resource. Based on these advantages, I am willing to recommend this product to my friends and families.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Nice chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice chromebook, feels sturdy, keyboard and touch pad work fine. The display is a touch screen, but the viewing angles are limited, to get a good quality picture you need to adjust the screen angle, once aligned you get a decent picture. It comes with google play so you can install apps like facebook or gmail. I am very pleased with the performance, it never feels slow or laggy. You can work offline and create documents, etc.. I think this makes an excellent alternative to a regular windows laptop for users that want to browse the web, read/write e-mail and do some document creation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Worth the money !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on black friday sale for $130 , $170 off , regular price was $300 , This is really strong chromebook , which can handle alot of multitasking , The unique thing about this is that this is touch and have two usb c thunder bolt ports which usually come in high end premium laptops , Anu usb c thunderbolt can handle alot of other things with use of usb c hub , also supports PD charging , i attached 4K monitor this chromebook is handling easily with 60 FPS , v cool , bettery life is good ,

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    I absolutely love my chrome book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super light, I love the touch screen, and I love how fast it is. I’m able to multitask with it, and perform all my tasks with the touch of the screen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Chromebook HP 14"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice chrombook for school kids, easy to operate.sufficient memory and satisfied speed.light weight.Good for everyday work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop for its size and touch screen. Speakers are clear and the chrome book is light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thing for three years and it’s still good I love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great Laptop for Kids during the school from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is affordable, easy to use, durable and really fast for surfing and doing school work. Great Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Great screen size and easy to use. Faster than my old laptop.Purchased because it had nice reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. Runs well, good for school and work. I love the touchscreen feature the most. A great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell love, then got home and couldn't wait to open the box. I no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect update.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years now and have no complaints about it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Chrome Book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase as a Christmas present for my wife. She always stated that she did not want another computer. I found that her old one was extremely slow and needed charging very often. To my surprise, she said she was very happy with this Chrome Book. It holds a charge for a couple of days even with much use. The touch screen is Lends itself to ease of use. I am pleased that I finally satisfied a critical person and she is extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Mouse pad can be a little irritating at times

    I would recommend this to a friend