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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 14" Touch-Screen Chromebook as being easy to use and having a responsive touch screen. Its affordability and lightweight design are also frequently praised, along with positive feedback on battery life and performance for everyday tasks. However, some users express a desire for increased storage capacity. A few customers also mention some challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,812 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the computer. Fast and efficient. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice kind Because off the features and the easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, good speed, adequate memory, touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Just was I was looking for!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a laptop/chromebook for a while now. I got this on Black Friday. I really wanted a touchscreen but they can be very expensive. This one was just the right price. Touchscreen is very responsive, I have not had any problems. Screen size is perfect. Battery is long lasting and charges pretty fast. This meets all my needs. I really like my chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This has been a pleasant transition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 67 years old and have gone straight from home computer to this Chromebook and have not been disappointed. Having avoided any of the laptop computers due to the price, mouse pad and the size; I finally decided on the HP-14 inch touch screen chrome book on sale during Christmas . I don't use the touch-screen much but it works fine and I purchased a wireless mouse which works great! The size is perfect for me. I'm even learning to use the mouse pad and the keyboard is easy to use. This has been a pleasant transition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Wife bought it for me for Christmas.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool. Light weight. Easy to use. I like the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer. Touch screen, light, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time chrome book purchase. Touch screen, light weight and fast. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to play RuneScape 3, it works, for the price it does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a very affordable price, easy to use touch screen and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    More than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up all info saved to google imported. Fast yet works better than I expected.price was unbeatable. Did not want to splurge during Pandemic. Thanks for the Recommendation Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Superb Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to chromebook family. I’m impressed, long battery & ease of use. Touchscreen is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, it was a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a chromebook & so far its met my needs from web surfing, streaming movies, office applications, zoom meetings, games, social media, etc. The battery life last long, its light weight, and overall I'm glad I decided to give this chromebook a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice chromebook for leisure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get going on this chromebook because I'm so used to computers(windows). I thought I made a mistake. Once I figured things out this is really nice to have. Good battery life(so far) , nice clear video and pretty fast. Only thing is the touchscreen is a little rough sometimes. I am happy I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and is a great addition to his life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Portable PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an HP person. Long story short my HP Laptop’s screen cracked and I needed a replacement quick. I was a nursing student, single mom it’s Christmas time. The Best Buy rep presented this and it was just what I needed. It’s compact, long battery life, I have access to all Microsoft applications. It doesn’t lag it’s a definite great purchase I stand behind all HP products and a great price for a powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Perfect for classroom work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a chrome book for 8 year old grandchild to communicate with teacher and classroom during school closing due to pandemic. This was perfect. It has everything needed for homework and zooming with school. Very good price. The sales woman who helped us make our decision was incredible. We appreciated her honesty about what we really needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP Chrome Book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new chrome book. It much faster and easier for him to maneuver through. I bought the same one for myself in August. That’s why I bought my grandson the same chrome book because it is perfect for his school. Not to mention I’ve always had great experiences with Best Buy. Your employee’s are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Touch screen chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent touch screen chromebook ,easy to use and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and light, I like the touch screen. Very compact.

    I would recommend this to a friend