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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,220 reviews
  • Rated 5 out of 5 stars

    Great laptop for work, school ect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a big enough screen, and very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy in Best Buy, I'm very satisfied of the products, This HP laptop work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my school work. It is easy to use and I love the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great computer to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and user friendly. Great keyboard, you don't have to pressed down too hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The HP laptop is excellent and all features work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating systems are the struggle most reviewers identify. With Windows 10 mandatory updates and conflicts with Google are our only complaint. my poor wife struggled to get the computer up and running to her liking. But as always, she impresses me with her diligence. I sent a correspondence to Windows concerning these issues but our only hope is that we make a transition to Google Chromebook someday.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for school use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor and hard drive are good for school use definetely worth the price its at

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the priceNo real problems with unit battery doesn’t last long though

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need another laptop but price to good to pass up. Will be using it in new job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these in college amd bought one for my son. It'll do just about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great intermediate laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surfing the web. Playing some games. Burning cd's and budget management..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great for the laptop that had ample memory and hard drive space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good for the price. I’ve had it for about two months now.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Great for my occassional use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to start up, which is a bit frustrating when you are in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very good as well as size of the laptop for space I have available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and received well camera clear and laptop is lightweight just right

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a couple weeks before finally making my decision. I have always had great luck with HP computers and that made the choice easier, moreover the price was exactly where I needed it to be for my teacher wife to use for class preparationl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love her bday and xmas present. She watch her movies on her laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the basics. However the battery life is lacking.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the look of laptop. Some things that are wrong is the power button it is hard to turn on. The button is sunk in I have to press in with my nail to get it turned on. It is brand new. Also battery life is not long I have to have power cord on will in use. For price I should have bought a better one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, easy to set up and use. Son loves it so - great Christmas buy.

    I would recommend this to a friend