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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,220 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, runs quickly and would recommend for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 11 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son needed a new computer. this works great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the matte black finish and that keyboard is closed so that dirt doesn't collect in keys. Lightweight. I was skeptical on Windows 10 but found that it keeps me engaged. Truly love Windows 7 but it is antiquated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school. Plenty of memory and very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good price from this laptop. Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Ok computer for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer ok everything works and is relatively quick with good storage. Only complaint is webcam has a spot we’re pixels are always white (about 1/8 in circle) other than than we were satisfied already had stuff on computer so to much of a pain to take back for exchange.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Ok for leisure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real fast, but is fine for the house. Is Lightweight

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good. Battery does not hold good charge though

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional laptop. Easy to use. Great for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought has a Christmas gift. Good price and what the person wanted. Very pleased. Only problem was I also purchased the Webroots and now I continue to get reminders(should go to person it is registered by).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my daughter she can now do the job

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It definitely does the job for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed for my price range and look up anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, good quality big screen and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her laptop . I would suggest it to many.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has everything I needed for under $300

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great laptop for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my expectations. Easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and made a great Xmas Present for my dad.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great for small start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get orders for cupcakes and cookies. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good For a starter computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this laptop for Christmas and out of the box the computer is extremely slow and for someone that does not know much if anything about computers this will be a complete disappointment. The computer comes installed with 4gb “DDR3L” ram, which is incorrect the laptop actually holds 4gb of PC3L which is a cheaper alternative to DDR3L but will work in place of the other. If you unscrew all the screws on the back panel and then the ones under the rubber feet using a laptop repair kit and choosing the plier tool you can separate the back panel from all of the components and install more ram. The computer can hold up to 8gb of PC3L or DDR3L In each slot, so up to 16gb which is incredibly good. I also installed a ssd hardrive to make the computer even faster and from there installed a fresh version of Windows 10 pro. If you are more of a basic user and would like to optimize your laptop use without taking anything apart I would suggest using Windows refresh tool and reinstalling Microsoft Windows 10 home and doing so will remove all of the bloatware that comes with almost any HP laptop just slowing it down, just doing that alone will improve your laptop use quite a bit. Besides these things I’ve mentioned before the laptop runs pretty efficiently outside of some occasional frustration with the battery life. In conclusion I would say that for the price of this laptop it’s capabilities are the same as one from a more main stream respected laptop

    I would recommend this to a friend