Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $223.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,220 reviews
  • Rated 4 out of 5 stars

    good, small laptop; made my wife happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty good, typical of most HP products (I own a desk top and monitor already). It is powerful enough and agile enough for what my wife needed and she likes it. Decent speed and graphics, adequate programs available, and having the disc drive helps a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it -- finally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to behave when I first got on it, even with help from a whiz. He finally got it usable, but had to put a new OS on. It likes Linus. Only one problem left-- It is very hard to boot up b/c the power button is minuscule and requires pressing forever....

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Great computer for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a program so , windows 10 looks like windows 7 . No issues at all, wish windows didn’t have the password log in all the time . That’s a windows issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price I don't know if a better laptop is available. Screen is great and very lightweight. Only thing that could make it better is a backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love Love Love This Laptop!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just LOVE this HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive.. it is very easy to set up and customize the way you want

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocking! This device is definitely worth purchasing! Don’t be discouraged by the processor or the price. You’ll be surprised and happy that you purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Laptop, better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the battery does not last very long, when I called Customer Service, they told me the month of returning it was already expired, now I have to look to buy a new batter, bummer...

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the wife she loves it is not good with computers but she seems to be getting along great EZ for here to use and dose not make her feel lost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive basic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this inexpensive basic laptop as gift to replace aging slow Acer laptop used by my wife, who mainly used it to watch YouTube videos. Little additional software added, as not main home/office computer. Functioned well straight out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this laptop. It does what I am requiring of it - Microsoft office, cruising internet etc. Probably would not be a good gaming platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for surfing/papers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with decent battery for a great price, it’s not going to run HD video games but it’s fine for Internet surfing and doing paperwork. You just have to understand it’s capabilities and don’t expect it to run with a $1k dollar plus computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent computer for surfing the web

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor delivers ample speed when surfing the internet. 500 GB of storage is more than I'll ever need. Great computer for a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy carry. Graphics and video picture are high quality. Sound quality and speaker system are excellent. A good laptop for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice. It's a little slow but I didn't want to spend much because I only use the laptop for school. Works good enough to do homework on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love Love Love This Laptop!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive is very easy to set up and has everything I need in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a retiree

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 75 year old mom. It fits her needs for accessing email, social media sites, online searches, etc She loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer, but after about a month it began to slow down. The battery doesn’t last the 6 hours it says it does. More like an hour.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can't beat the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much pre-loaded software per usual. This is the third one I purchased. Originally one for myself to take to organization meetings, then one for each of my parents. They preferred the laptop for full keyboard typing over tablets/smartphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for everyday needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a Christmas gift for my boyfriend. Works great for quick everyday things- paying bills, checking social media, emails. Only reason I did not give this a 5 star rating is because it doesn’t come with Microsoft word at all.

    I would recommend this to a friend
  • Cons mentioned:
    Slow, Windows 10

    Rated 1 out of 5 stars

    Worst laptop I've owned!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new laptop as the Toshiba I've used for years was stolen when my vehicle was broken in to. This is the third laptop I've owned and by far the worst. It is extremely slow and freezes a lot. Windows 10 sucks as well and that might be the problem with the whole unit but I'm not sure.

    No, I would not recommend this to a friend